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fitbit versa no longer charging

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‎09-09-2019 20:44

‎09-09-2019 20:44

My fitbit is only 6 months old and now it wont charge on the charger. We have cleaned it and done everything suggested and it still will not charge.

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‎09-09-2019 20:47

‎09-09-2019 20:47

Hi @gtorb  First, try a restart of your device. If that doesn't help, it's time for customer support.

Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA.

 

If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

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‎09-09-2019 21:25

In response to Odyssey13

‎09-09-2019 21:25

Thank you. It is dead now. Used the chat line and their canned response let me offer you 25% off. Yeah less than satisfying.
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