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iPhone/Versa can't update

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‎01-18-2020 09:25 - last edited on ‎03-31-2023 13:44 by Moderator Alum

‎01-18-2020 09:25 - last edited on ‎03-31-2023 13:44 by Moderator Alum

I have a Versa and I have an iPhone 

I can not update my Versa due to the iPhone update? Do we know when this will be fixed? 

 

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‎01-18-2020 10:08

‎01-18-2020 10:08

Hi @Bean50 , in principle you should be able to update your Versa  despite the iOS13 update, cause these are two different things. The iOS update gives problems with Fitbit devices regarding receiving notifications. In the dashboard of your Fitbit app, press the Versa icon in the Today taskbar and it will show you the Firmware version you're using at the moment and if an update is available. One word of caution: if I were you, I would not update your Versa to version 70.7.14, cause this already bricked a lot of original Versa's, certainly ones that are older than 6 months. Regards kuzibri

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