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my screen is black, green light comes on at the back, have tried restart but doesn't do anything, seems to sync and can hear it vibrate, less than a week old
my screen is black, green light comes on at the back, have tried restart but doesn't do anything, seems to sync and can hear it vibrate, less than a week old
Only two things left. Do a Factory Reset back to out of box condition and/or contact Customer Support. If you want to try the Factory Reset, swipe left to Settings, touch About and touch Factory Reset. Customer Support.
