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stopped working

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‎02-28-2023 16:32

‎02-28-2023 16:32

my versa 2 stopped working. It's 2 years old.

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‎03-01-2023 01:33

‎03-01-2023 01:33

Hi @yenhaiku That is disappointing for you. Have you tried Restarting your tracker  ? Also have a look at THIS Help Article on Charging problems.

 

Fitbit warranty is 1 year in most places, 2 years in Europe and Australia, so depending on where you are and whether it is over or under the 2 year mark, it may be still under warranty. So contact Fitbit Support  if nothing  else helps.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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