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versa only displays date and time

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my versa only displays date and time.   how do i fix it?

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5 REPLIES 5

Do you mean you cant get to any other screens than the clock face? 

Try restarting it several times. If that doesnt help come back with more details - was it previously working? What happens when you push buttons or swipe?

Restart your tracker

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Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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Nothing displayed on watch. Fitbit application reflects activity
correctly. I have done multiple resets but nothing changes on watch
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I'm confused, only date and time shows, but nothing shows.

 

Have you tried changing the clock face?

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@tritonrest Let's clarify. You mean that Today app (when you swipe up) shows all the stats, but the main screen aka clockface doesn't show these stats? Please change the clockface preferably to Fitbit original like @Rich_Laue has suggested. Especially if you have recently updated Fitbit firmware, your old clockface may not work properly. You will have to contact its developer.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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Updated Fitbit now all I have is clock face and yes I changed it I cannot find silent alarms either also there’s a line across clock face as if it’s updating

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