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what is the difference between bonding and synching?

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‎10-09-2019 21:26

‎10-09-2019 21:26

trying to replace old fitbit with my new versa 2 to my existing account. Get error can't bond, restart app - which I have done 3 times

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‎10-10-2019 02:05

‎10-10-2019 02:05

Hi @DanaMark  I have never heard of the term bonding with fitbits! But it sounds to me like it might be pairing - finding the Versa 2 and pairing so it is ready to sync.

What phone are you using? Is it on the  Supported Devices List?

Also try restarting your V2 and try syncing again   Restart your tracker

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Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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