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Duplicate notifications

Hi, switched to the Public Preview a few days ago and really enjoying the coach function so far, however I'm getting dual notifications since I switched. I've toggled the notification on/off but I either get the dual notifications or none at all. I've tried posting screenshots here but keep getting the  "message body contains blah blah, which is not permitted" error

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5 REPLIES 5

Hi @barrymcsorley   This site has a quirk.  It seems to prevent new members from adding screenshots, photos, etc., on their first post.  You might be able to add them now.

Do you use an Android or iPhone?  This might be limited to one platform, not both.  I am an iPhone user who just got access, but am not having this issue.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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I'm having this same issue, hopefully the screenshot demonstrates this. 

1000041674.png

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I get two notifications each time on Android. One with my Gmail account added and one without.

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Same issue. Duplicate notifications started ever since I signed up for public preview. Switching back to standard view doesn't help. 

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I had this exact problem after switching to the preview program, too. What did the trick for me was uninstalling and reinstalling the Fitbit app. After that, I only got one notification, just like before.

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