All my ten data gone after being forced to migrate to google
I will be moving away from fit bit forever and so should all your clients. This google switch is the final straw and a total disaster.
Forum Posts
Resolved! No New Weekly Plan
I've tried 10 different ways to get coach to give me a plan for this week. Reach time I get "will notify you within 10 minutes when your plan is ready". Then nothing happens. I've tried "copy last week's plan to this week" and "give me a simple 30 ...
[Feedback/Bug] Heart Rate Graph Regressions: Missing Zone Colors & Scrubbing functionality
I am posting to report two significant issues/regressions with the Heart Rate graph in the latest version of the Fitbit app (using Google Pixel Watch 3).1. Loss of Color-Coded Zones in GraphIn previous versions, the heart rate line graph was dynamic;...
Resolved! Public Preview Eligibility
I was unexpectedly removed from the public preview without notice a moment ago. I'm very disappointed because I was really enjoying the personal health coach and was making use of the personalized workout plans, insights, and guidance. I don't see a ...
HRV in Public Preview doesn't match HRV of standard app (both in values and in trends)
I've been trying out the new public preview of the Fitbit app, and I noticed that the HRV scores in the Public Preview are different than the HRV scores in the standard app.It's not just the absolute numbers, but the trends are also sometimes differe...
Phantom Activity from Google Fit being logged
I leave Google Fit connected as a valid input source in case I go for a walk without my Fitbit wristband. Unfortunately, on a pretty regular basis, the public beta version seems to be picking up phantom, non-existent activity from Google Fit. This da...
Resolved! How to give feedback on the new public preview?
Is there no way to get feedback on the new public preview in the app? I'm extremely dissatisfied with how hard it is to enter my daily weight. It is an activity that I and I'm assuming many other people that track their weight in the Fitbit app do o...
Couldn't Open Workout
I've been using the new AI coach and utilizing the planned workouts. The last two days I have not been able to open the scheduled workout for that day. It pops a message saying "couldn't open workout" and to check my Internet connection. However I ca...
Preview - Incorrect "Lap" Information?
Do any other runners have an issue with their "lap" times in the public preview? Mine seems to break my run down into "miles" but the "lap time" it is showing is definitely not my "per mile". Here is the data from my 5-mile/50-ish minute run this m...
Split times are not calculated with the correct units
I am using the public preview. I am normally in the US but currently in Australia. I left the Fitbit app set to miles, but it knows from time zone that I am in Australia. When I look at my run stats,. it shows each mile I ran, and it lists split time...
Got kicked out of public preview
I woke this morning and went to check my fitbit and I got a blank screen that said something to the effect I no longer had access. Or something had changed. I then was switched back to standard view. I have the bar across the top of my app to switch ...
Resolved! Health Connect: "Review your permissions" problem
Hello there, I am facing a problem where the new Fitbit app preview thinks I am missing the health connect permissions although I have granted it full permissions: I get the following notification:In the device overview Health Connect says "Review yo...
Health Metrics Rounding Issue in Graphs
Hello there,I would like to point out an issue about the new graphs for the health metrics.Specifically, in the app preview, the graph visualizations now only show rounded integers instead of the exact recorded values. For example, a recorded SpO2 va...
Readiness score miscalculated, HRV of 0 in old app
I am very happy to report that the health metrics in the new app preview do not show the miscalculated HRV values of 0 anymore, and that I got an above-average HRV of 46 today, even though the old app still shows it as 0.However, the readiness score ...
Features and bugs
Hello Fitbit team, Here to share things I've noticed thus far.1. When linking workouts to planned workouts if the wrong one is selected by accident then the unlinking function doesn't appear to work. When I tested it, it gave an error and then the pl...
Resolved! Can't Access Personal Health Coach Despite Meeting All Public Preview Requirements (Charge 6)
Hi!I'm trying to use the new Personal Health Coach in the Fitbit app Public Preview, but this feature doesn't show up for me at all. I've already checked the eligibility requirements listed in the official help article :• I have an active Premium sub...
Resolved! Evening recap generating variations of the same message every 30 seconds
I know bugs can be expected but this one is a bit frustrating. Steps to recreate: nothing I can tell. These get generated automatically. I was able to find a way to turn it off in settings but I would like to turn them back on once the bug is fixed. ...
Resolved! Personal Health Coach Unavailable
I have:A Pixel 10 ProPixel Watch 4Fitbit PremiumThe new personal health coach will not appear. I've tried updating the app on the phone and my watch, resetting the phone, and force quitting the app.