help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Preview version - running: wrong pace calculation

‎05-10-2026 07:07

‎05-10-2026 07:07

I finished a run this morning. M'y Fitbit charge 6 is configured to only use the phone GPS.

The calculation of the pace per kilometer is wrong in the new preview version, but correct in the current version. The map also shows wrong positions in the preview version. It seems data with poor gps precision is used in the preview version whereas it seems to be filtered in the current version.

See the screenshots below (my pace is around 6'30, not around 3 😁)

 

 

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎05-10-2026 07:39 - edited ‎05-10-2026 07:49

‎05-10-2026 07:39 - edited ‎05-10-2026 07:49

I cannot share picture with this tool, so I send them here:

current pace view  VS Preview pace view 

current map view  VS preview map view 

Cheers

Michael

Best Answer
0 Votes

‎05-14-2026 05:25

In response to kimaidou

‎05-14-2026 05:25

Hi all !

Am I the only one with this bug ?

Regards

Michael

Best Answer
0 Votes