Public preview daily summary is not being given

[BancleBeth]

I also have repeatedly asked  not been getting my daily summaries for a little over a week. I have restarted, cleared cache and all the usual troubleshooting tips and still get not end of day summary. Is this a glitch across the whole public preview?

[RiekoC]

Hello @BancleBeth 

I've have issues with not getting the Daily Summary. What I found is that doing a sync in the evening around an hour or so before I go to sleep will result in the app generating the Daily Summary. Ever since I've started doing this, I routinely get my summary. 

If you aren't syncing your device with the Fitbit app in the evening, please give this a try. 

[BancleBeth]

Thank you, I will try

[BancleBeth]

The problem seemed to disappear on its own, the summaries just started again

[RiekoC]

Hi @BancleBeth 

Thanks for letting us know that you're seeing the Daily Summaries again. I'm glad to see that the issue resolved on its own.