04-22-2026 09:13
04-22-2026 09:13
Hi there's, today I opened the app and a message said, that something has changed and I'm no longer able to use the public preview. Someone else in the same situation? The app has somehow rolled back to standard before public preview. I habe an active paid subscription.
Answered! Go to the Best Answer.
04-22-2026 15:00
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
04-22-2026 15:00
@CrapaPelada can you go here and try signing up again? That has worked for others who have encountered this bug.
Amanda | Wyoming, USA
Pixel Watch 4, Inspire 3, Sense | Android
04-22-2026
09:25
- last edited on
04-22-2026
09:36
by
MariLuFitbit
04-22-2026
09:25
- last edited on
04-22-2026
09:36
by
MariLuFitbit
In settings, try changing to public preview. It will go back to how it looked before. With that said, mine is having trouble syncing data…?
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If trouble syncing, go out, then back in. All my data was still there!! 😊
Moderator edit: merged reply
Best Answer04-22-2026 15:00
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
04-22-2026 15:00
@CrapaPelada can you go here and try signing up again? That has worked for others who have encountered this bug.
Amanda | Wyoming, USA
Pixel Watch 4, Inspire 3, Sense | Android