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Swim distance missing / incorrect in public preview

ANSWERED

For my swims, I can no longer see the swim distance in the new version, just the time and number of lengths.

The assistant also seems to be working from incorrect information. Today it told me I'd swam 31metres in 20 mins. My swim was 720m in 20mins and it definitely tracked as it was exported correctly to other synced apps that I have linked to my Fitbit profile. So the information is there somewhere, not sure where the 31m the ai was referencing has come from. 

 

 

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@Rachdund5 this is a user-to-user support forum. No one here is able to make the changes you are suggesting. The Moderators are not involved with app development and the rest of us are Fitbit or Pixel Watch customers, just like you.

You can submit feedback in the Fitbit app by tapping your user icon in the upper right and selecting Feedback. Feedback reports are received and reviewed by the team. 

Community Council Member

Amanda | Wyoming, USA

Pixel Watch 4, Inspire 3, Sense | Android

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2 REPLIES 2

I've done a relatively intense swim sessions today, and the personal coach tells me it's great cardio etc but it's not contributing to my cardio score at all. Please allow swimming to contribute to the cardio score as at the moment its my primary form of cardio and the cardio load for swims is always 0

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@Rachdund5 this is a user-to-user support forum. No one here is able to make the changes you are suggesting. The Moderators are not involved with app development and the rest of us are Fitbit or Pixel Watch customers, just like you.

You can submit feedback in the Fitbit app by tapping your user icon in the upper right and selecting Feedback. Feedback reports are received and reviewed by the team. 

Community Council Member

Amanda | Wyoming, USA

Pixel Watch 4, Inspire 3, Sense | Android

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