Technical issues with new Chat Bot

[PaulineMsh]

I have some issues with the Chat bot,the Message disappears 2-3 seconds after the Chat bot replies to me.Already tried closing and opening again,but the Ai Chat Bot Feature does Not work at all  😞

[RiekoC]

Hello @PaulineMsh 

I've seen other users report that the Coach's answer disappear without a way to retrieve them. As far as I know, the team is aware of the issue and is working to fix the problem. However, we haven't seen a timeline for the fix yet.

For now, please submit this issue using the Feedback option in the Fitbit app:

• Tap your avatar in the upper right of the Today page in the Fitbit app
• Tap Feedback in the menu that opens
• Complete the prompt and submit

Although it's likely that you won't receive a response, we've gotten confirmation that the team reviews every submitted feedback report and uses the information for issue investigation.