Access device logs from the fitbit app

[__rrk]

Hi.

Problem Statement:

In the recent past I've seen a lot of issues lately with my fitbit versa, for instance syncing the step count, receiving notifications from my phone etc. I have no clue on why this keep on happening frequently.

Suggestion:

Enable the app to collect device logs (fitbit) and provide a way to the user to access it to check for errors or warnings if there are any. 

As a result, it will not only help the users to identify the issues also helps you guys to debug the issues quicker.

Please let me know your thoughts on this! 

Cheers

- Raj

[LizzyFitbit]

Hi @__rrk, and thanks so much for sharing this suggestion! While we don’t currently have plans to release this feature, we always appreciate the passion and creativity that comes out of this Community. Since we know this idea is important to many of you, we have left voting open to continue tracking interest and will post another update if anything changes. To learn more about how Fitbit decides which suggestions get developed, visit our FAQs.

We're always striving to enhance Fitbit products and services, and your input is a big part of that process. We truly thank you for taking the time to share your feedback with us.