Add Clocks app back to Sense 2

[HowardL168]

I have a Versa 2 and make frequent use of the “Clocks” app which facilitates quick switching between the 5 watch faces I install and store on the watch. However, as I just purchased a Sense 2 for my wife, this app and capability is gone. Switching via phone defeats feature of storing 5 faces on watch. Please bring back this functionality to Sense 2

[LizzyFitbit]

Hi @HowardL168, and thanks for taking the time to share this suggestion about adding the Clocks app back to the Sense 2 with us. We rely on feedback like yours to help us develop products and features that we know our community wants to see. If this suggestion receives votes from other customers and gains popularity, it will be shared internally with various teams at Fitbit. To learn more about how Fitbit decides which suggestions get developed, visit our FAQs.

Watch this space for status updates. In the meantime, try visiting Health & Wellness to talk with other members about all things health and fitness.

[ncamac]

Please add "CLOCK" app to Sense 2 so that we can easily change the watch face.  All Sense 2 users now have to go into the fitbit app to do this.  Big step backwards!

[JoeUsername]

Wait… I’m a new Sense 2 user and it is mind-boggling to me that this annoyance was solved in earlier devices but removed from the new top of the line model. It was surprising to me that this was not a native ability on the watch. 

[cbmaestro83]

I echo the others here. Thanks for all you do. I trust that you are working on this issue.

[Elbot]

@LizzyFitbit  I thought this would be part of the update which gave us voice calling. the clock app or just the ability to alter the watch face on the watch itself it a function which I cannot understand why it was removed. 

On my versa 1 I used to change the watch face depending on the activity or what I was doing. This is a function which all other smart watch makers seem to produce. Apple allows the user to scroll through loads altering every aspect of the face. The fact you have to pay for a lot of the 'fun' faces after paying for the watch and then cant scroll or look through all the faces on the watch itself is annoying! Please cant this be looked into!

[HRStudent]

Totally and wholeheartedly agree.  I like having the options to switch faces from the watch itself.  Why would anyone think it was a good idea to remove that option?    Please add it back.  I hate having to into the app.

[Rotebarone]

Let's make a deal: Add CLOCK-change capability added ONto Sense2, and I'll buy two.  (I always buy two).

I currently use one clockface - with BIG numbers (so I don't need my glasses) when I exercise and one for everything else - with appropriate clockfaces and watchbands to suit the occasion.  OK, sure I'm overly particular when it comes to how I dress, but I'm also one who is a repeating FitBit customer, in short,

Don't make this first: AltaHR, then Ionic1, and second Ionic2, then Sense1, and second Sense1 USER think of going elsewhere!

Pretty please?

[Arnie1]

Please add the clock app to the Sense 2 just came from a Versa where I change the clock faces often. Not having this feature means I have to use my phone to change faces and I very often exercise without my phone. Not having this ability is very annoying. Thanks for your consideration. 

[cafbfan]

Seriously? Why would Fitbit remove the clock app from Sense 2 in the first place?

It's literally two steps forward, one HUGE step back. 😡

Please bring it back asap for proper usability. Right now, Sense 2 is hard to use because of lacking this feature.

[Leaty]

Clock faces app must be on the watch. My Sense 2 is great but this is a huge omission - on my Versa it was so convenient to easily switch faces instantly, suitable for different activities without carrying around or accessing my phone. This would happen several times daily.

[LizzyFitbit]

Hi @HowardL168, and thanks for sharing this product feedback, which has received votes from other community members. I’m happy to let you know that this feedback has been picked up internally at Fitbit and is being considered by our team. This product feedback will either remain ‘Under Consideration’ until released, or else move to ‘Not Currently Planned’ if it’s not viable right now. Further updates will be posted here.

Please remember that if a product feedback is chosen for development, it can take some time before updates are available or a release is finalized, so thanks in advance for your patience. To learn more about how Fitbit decides what product feedback is developed, visit our FAQs. Fans can continue to vote for this product feedback while it is under consideration.

[HowardL168]

I hope the team works on this soon. My sister-in-law (among others I know)
is interested in the Sense 2, but she needs easy technology like what I
have on my Versa 2 and “old” (original) Sense that is now not available on
the Sense 2 and I hesitate to recommend the Sense 2 now unless the
functionality is coming back.

[HowardL168]

In case folks missed it, I'm happy to say Fitbit "HAS" provided a solution. Even better than putting the Clocks app back on the Sense2, the latest firmware update allows switching between saved clock faces "embedded" in the watch functionality. I.e. no need to run a separate app...just long press on the watch face and then scroll to other choices saved. Thanks Fitbit!!

[LizzyFitbit]

Hi everyone, and thanks for sharing this product feedback. We’re very happy to let you know that this has been released on the firmware update version 194.86 for Sense 2 and Versa 4. On your watch, just press and hold your finger on your current clock face to swap between saved clock faces. You can find more details in this help article

@HowardL168, in recognition of your excellent product feedback, each of your votes will now count as 5 votes – you have the power! Thank you for sharing this idea, and thanks to everyone who voted and commented for your enthusiasm which has now materialized for everyone’s benefit. We hope you all enjoy this new addition to the Fitbit product or service!

[ncamac]

Great news!