help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Add 'Security Key' option for Two factor authentication

Status: Reviewed By Moderator Submitted by SunsetRunner on ‎10-07-2022 15:38
4 Comments (4 New)
As I see currently the only Two factor authentication is Phone Number/SMS however there needs to be more options, you would be able to use your security key and I recommend adding Authenticater app too
This is needed because:
This would decrease the chance of people's fitbit account hacked, our fitbit accounts has a lot information about us (such as resting heart rate, steps, distance, sleep and more), Phone number/SMS is less secure because people can get SIM Swapped, Rating of how secure two factors
I'd use this: Daily
sample.png
60 KB
sample.png
60 KB
See more ideas labeled with:
4 Comments
SunsetRunner
Not applicable
‎10-07-2022 15:42
‎10-07-2022 15:42

I couldn't find any revalvent labels for this topic

SunsetRunner
Not applicable
‎10-07-2022 18:30
‎10-07-2022 18:30

Hi amlee852, if your on fitbit mobile app you need to open the app, then click your profile picture then click Account settings then Two Factor Authentication, so far there's only Phone number/SMS

SunsetRunner
Not applicable
‎10-07-2022 18:31
‎10-07-2022 18:31

I also recommend you to put a like on this post if you want more security for two factor authentication 

Status changed to: Reviewed By Moderator
YojanaFitbit
Moderator Alum
Moderator Alum
‎10-10-2022 14:08
‎10-10-2022 14:08

Hi @SunsetRunner, and thanks for taking the time to share this suggestion about adding 'Security Key' option for Two factor authentication for Fitbit account. We rely on feedback like yours to help us develop products and features that we know our community wants to see. If this suggestion receives votes from other customers and gains popularity, it will be shared internally with various teams at Fitbit. To learn more about how Fitbit decides which suggestions get developed, visit our FAQs.

Watch this space for status updates. In the meantime, try visiting Health & Wellness to talk with other members about all things health and fitness.

To comment, you must first accept the terms of the Idea and Feedback Submission policy.
Accept Terms and Comment