The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.
Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.
We are experiencing extremely high contact volume right now and estimated wait times will be higher than normal. We appreciate your patience and understanding as we work to provide support as quickly as possible. In the meantime, please visit our Help Center for troubleshooting articles.
Make it possible to change the 4 apps that show when button is Double Pressed on Fitbit sense2 as we could on Sense.
Moderator edit: Clarified subject and updated label
Fitbit user since September 2019 Sense2 Sense, Charge3, Android, Windows
This is needed because:
I would like to be able to decide for myself which I prefer when i doublepress the button. For me and most others outside the US we do not use Alexa, so kind of waist to be forced to have the shortcut.
Hi @LokeAa, and thanks for taking the time to share this suggestion about being able to customize the double-press button apps on the Sense 2 and Versa 4 with us. We rely on feedback like yours to help us develop products and features that we know our community wants to see. If this suggestion receives votes from other customers and gains popularity, it will be shared internally with various teams at Fitbit. To learn more about how Fitbit decides which suggestions get developed, visit our FAQs. Watch this space for status updates. In the meantime, try visiting Health & Wellness to talk with other members about all things health and fitness.
This literally why I’m going to return my sense 2, use my sense 1, because it’s far superior. Probably switch to Apple Watch since Fitbit is going downhill and Google just wants us to have Pixel watches instead. Google = No Privacy - Apple = Better Privacy
I agree. Why did Fitibit think it was a good idea to force us to have those 4 shortcuts? I am in the US and used my Alexa on the long press of my Sense device. I set that up as the long press for my new Sense 2 device. So, why exactly am I being forced to waste a shortcut on the double press with Alexa when it is an option for the long press? I don't use the Google wallet feature. I'd like to remove it. Why could I choose 4 apps for the double press on my Sense but I can't on my Sense 2? That makes NO sense!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I won't even use the double press. I should be able to customize it to what I personally would use most often. I used to have timer, walk, alarms, and EDA scan on it. Seriously...fix this! Why take away a feature??????????????
I just got the Versa 4 and the default Double Press button apps are useless to me. The Versa 3 allowed the user to customize the apps. Why remove it on the Versa 4? Very dissatisfied!
Join us on the Community Forums!
Community Guidelines
Learn the Basics
Join the Community!
Not finding your answer on the Community Forums?
Go to the Help Site
Contact Support