App gallery support mail subject line should be pre set with the app name

[MorrisTimm]

When a user choses "Contact developer" for an app in the app gallery a new mail window is opened.

Unfortunately most users won't bother to fill out the subject line to tell the developer which app the mail is about.

I tried adding ?subject=appname to the mail address but that is rejected by the GAM.

It would be good if the app name would be pre set by the gallery when the mail window is opened.

[wim.va]

Also, some basic info about the device the user is using would be handy.

[SunsetRunner]

@MorrisTimm: what was the rejection reason from the reviewer?

[MorrisTimm]

@SunsetRunner: It hasn't been rejected by the reviewer.

I tried putting it in the Support Email Address input field.

Like this

fitbit@timm.tc?subject=More_Than_Words

When hitting save it says:

Error

Invalid input. update.contactEmail: "contactEmail" must be a valid email

[SunsetRunner]

@MorrisTimm: Oh OK, thanks. Let me check with the GAM team as I think it should be possible to add this.

[SunsetRunner]

It's definitely a feature suggestion, thanks @MorrisTimm. As mentioned, I'll check with the GAM developer team.

[JonFitbit]

Thanks for the suggestion, we have now released this feature.