Band loop replacements

[SunsetRunner]

I've had my Fitbit Versa for almost two years and the loop on my watch band cracked and finally broke. I chatted Fitbit support to see if they could mail me a new one and they said no since it's out of warranty. Lots of companies out there replace incidental parts like this - buckles for backpacks, buttons for shirts, etc. A watch band loop a 2 cent part Fitbit could mail in a plain white envelope, but apparently they can't do that, so now I either have to wear my band and have it stick out and get caught on things or I can't wear it. I've already decided to get an Apple Watch this Fall but this loop would have kept my band functional until then. So glad I'm switching brands. Apple's bands don't need the loop and they don't have delicate metal bolts to hold the band in place.

Moderator edit: added label

[JohnnyRow]

@SunsetRunner   "so now I either have to wear my band and have it stick out and get caught on things or I can't wear it."

You left out an obvious third option: you can buy a new band.  If you don't want to pay fitbit, you can find many third-party bands on Amazon at reasonable prices.

[EdsonFitbit]

Hi @SunsetRunner, and thanks for taking the time to share your suggestion about replacing incidental parts of Fitbit products.

We rely on feedback like yours to help us develop products and features that we know our community wants to see. If your suggestion receives votes from other customers and gains popularity, it will be shared internally with various teams at Fitbit. To learn more about how Fitbit decides which suggestions get developed, visit our FAQs.

Watch this space for status updates! In the meantime, try visiting Health & Wellness to talk with other members about all things health and fitness.

[LizzyFitbit]

Hi @SunsetRunner. Thanks for sharing this idea with us. While we don’t currently have plans to release this feature, we always appreciate the passion and creativity that comes out of this Community. Since we know this idea is important to many of you, we have left voting open to continue tracking interest and will post another update if anything changes. To learn more about how Fitbit decides which suggestions get developed, visit our FAQs.

We're always striving to enhance Fitbit products and services, and your input is a big part of that process. We truly thank you for taking the time to share your feedback with us.