Barcode Scanning for International Food Databases

At the moment, logging food via barcode scanning is only supported for the US food database. I would like the option of food scanning for international food databases as well with nutrition facts.

 

 

Moderator edit: Labels

Derrick | Retired Moderator, Fitbit

290 Comments
Chrissiefay
Jogger
I love mine but if we could scan barcodes here in Australia it would save so much time!

Sent from my iPhone
cafeshirl
Recovery Runner

C'mon Fitbit. How hard can it be?

 

As a newbie I'm still adding food but I can see the day coming when I wont.

It's sooooo frustrating.

It's completely in your hands to make a great app totally phenominal

 

Shirls from DownUnder

cafeshirl
Recovery Runner

Ive just posted regarding barcode scanning then found this quote

 

Status changed to: Reviewed By Moderator

 

This is a pretty good idea to implement, as the feature of barcode scanning is more practical. So I encourage to keep voting for this idea and make it more popular, it would be nice to have this in a near future.

Unquote.

 

How long do we have to vote and beg for this I wonder? It seems like its been going on for quite a while already

 

AttilaN
Jogger
For how long have people voted in US to have barcode scanning available?
Zero, nada. They had it by default.
Nobody told non-US buyers they won't have it by default and it would need
votes to get it. Why?

My first request is more than 2 years old. This is a closed group, we are
writing for eachother instead of informing potential buyers about this
little 'glitch'.

If you want to do anything against this, if you find this situation
frustrating, annyoing or just somehow not 'whole', come and join
Disappointed with Fitbit facebook group. We are few and if you don't join,
we will remain few and unheard.
HairyFred
Jogger

There is a survey into your thoughts on the suggestion forums popping up. I suggest you let fitbit know just what you think. I have.

Status changed to: Not currently planned
LizFitbit
Premium User
Fitbit Moderator
Fitbit Moderator

Hi everyone, thanks for sharing this suggestion. By way of update, there aren't currently any plans to release this feature. Thanks for taking the time to share your feedback with us and we will let you know if anything changes.

HairyFred
Jogger

And why ever not @LizFitbit? There's both plenty of interest and frustrated and annoyed customers.

 

It's taken 2 years to get a response and this is it? Don't think I'll ever be buying a fitbit again.

AussieFBUser
First Steps

@LizFitbit

 

Thank you for the response. 

 

Can you please advise why non-US users are considered beneath FitBit's consideration? This is evidenced by the delayed rejection to this long standing request and the decision to limit the music functionality on the Ionic to Spotify by default.

 

I personally was looking forward to upgrading to the Ionic, however Fitbit's clear disdain for non-US users has forced me to look elsewhere. Can you recommend an alternative for international users?

Sjonesgb
Jogger
Why not make it clear in your marketing that you're not really bothered about customer satisfaction outside the US. It would certainly help people when they decide which product to buy.

Sent from my Huawei Mobile
cafeshirl
Recovery Runner
Thanks for your reply but it still leaves a lot of people wondering why.

Any reason for not considering barcode scanning for international users?



--
Sent from Gmail Mobile
cafeshirl
Recovery Runner

Thank you for your reply but it still leaves a lot us wondering why. 

 

Is is there any reason for your decision?

is it too difficult? 

Is it technologically impossible?

Are you working on something even better than barcode scanning? 

 

I have stopped using the Fitbit food diary as I found a great app called  Lifesum which has a very easy to use scanner connected to a large data base.

 

Just a pity it’s not part of fitbit. 

 

Krullebol
Jogger
Very disappointing outcome.
LizFitbit
Premium User
Fitbit Moderator
Fitbit Moderator

Hi @HairyFred, thanks for your reply. I'll be sharing some FAQs soon that will answer some of your questions and provide a bit more insight into decision-making behind Feature Suggestions. They will be in the 'important links' section in the top right of Feature Suggestions. In the meantime, I'll close this discussion for now but keep votes open so we can track community demand over time. Thanks

Ansilans
First Steps

It would be nice if you guys could add Haitian food in your food database. MyFitnessPal have lots of food options. I know there is an option to add your own food, but it would be a big plus to have these options (Haitian and other cultures) already filled in for users. By the way these restaurants are quite convenient in big cities. 

HRiebs
First Steps

Yes. When will the Danish food data base be available?

Momeiji
Recovery Runner

I would like to see more fresh food options in the database. It's depressing how almost everything that comes up is packaged or branded supermarket junk. You cannot, for example, find simple "blueberries" -- as in, the fruit! -- in the Australian menu. It's all frozen, or in a muffin, or whatever. I realize that these lists may reflect user choices perhaps dominated by people wanting to lose weight, as well as may be commercial links, But surely Fitbit should also feature simple healthy food choices as well?

Ussadakorn
Recovery Runner

Thailand has one of the highest variety of foods so, it would be the appreciated if Fitbit add Thai food database ... Thanks

Beki95
First Steps

Allow people to add food /drink items to the database by scanning the Barcode and inputing the nutritional information themselves for others to use. 

There is a severe lack of food items from outside the US. 

I travel alot within Europe and Japan and to be able to add Barcodes from airport foods and general household foods would save alot of hassle instead of using 30 mins to add everything you just bought or made. Nothing in my home in Norway has a registered bar code and it was quite tedious adding everything I'm going to eat today. 

LuciaFitbit
Premium User
Moderator Alum
Moderator Alum

Hi @Beki95, thanks for taking the time to share your feedback with us. This feature suggestion already exists so I’ve moved your post here as it is not currently planned. 

Jasminkj
First Steps

I would love to be able to actually use the barcode scanner on UK food products. 

There needs to be a proper UK food database, I've tried scanning a lot of things but almost all of them aren't recognised .

I feel like there's enough interest for this feature for it to at least be considered. 

 

MWG93
Jogger

I would like to be able to scan swedish food so I don't need any anther app but Fitbit. Thanks

DavideFitbit
Moderator Alum
Moderator Alum

Hi @MWG93, thanks for taking the time to share your feedback with us, this feature suggestion already exists so I’ve moved your post here as it is not currently planned.Comments should be blocked and votes open. 

Hello, I’ve seen many posts about the UK Barcode reader not being very reliable and I just wanted to getting some confirmation on if is it being worked on? Or are there any plans on joining forces with MyFitnessPal which is very reliable.

 

Also as a side note from a different feature, will the iPhone be getting a text reply addition as android do? 

YojanaFitbit
Moderator Alum
Moderator Alum

Hi @DeathAfterLife! Great suggestion, thanks for sharing your feedback. I've moved it into a similar request. Post a comment or click on the thumbs-up to show your support. You might be interested in this other suggestions: Myfitnesspal App for Ionic and Versa and UK food database.

r53jim
Jogger

Not much point in having a barcode scanner in the app if every scanned barcode shows 'no products found'

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