0 Votes

Change design of bands for Charge 5

Because the band of the charge 5 fastens underneath the band instead of in some sort of strap like the charge 4, it gives friction and uneasyness to the skin underneath.

Moderator Edit: Clarified subject

4 Comments
Status changed to: Reviewed By Moderator
LizzyFitbit
Premium User
Fitbit Moderator
Fitbit Moderator

Hi @Snuit, and thanks for taking the time to share this product feedback about changing the design of the Charge 5 bands with us. We rely on feedback like yours to help us develop products and features that we know our community wants to see. If this product feedback receives votes from other customers and gains popularity, it will be shared internally with various teams at Fitbit. To learn more about how Fitbit decides what product feedback is developed, visit our FAQs.

Watch this space for status updates. In the meantime, try visiting Health & Wellness to talk with other members about all things health and fitness.

BRxlr8
First Steps

Have been with Fitbit for 9 years and with yet another band attachment failure I thought I would see if this continuing defect had been resolved on the Charge 5.  A quick search shows a growing number of recent complaints on this historic Fitbit problem. Have purchased an aftermarket band to pop the device into and make this work for now. I am wondering if others know if there is a model that has eliminated this continuing defect?

BRxlr8
First Steps

No response. Bought a Garmin. Will check Fitbit for improvements in hardware whenever the Garmin fails.

Status changed to: Not currently planned
LizzyFitbit
Premium User
Fitbit Moderator
Fitbit Moderator

Hi everyone, and thanks so much for sharing this Product Feedback! While we don’t currently have plans to release this feature, we always appreciate the passion and creativity that comes out of this Community. Since we know this idea is important to many of you, we have left voting open to continue tracking interest and will post another update if anything changes. To learn more about how Fitbit decides which product feedback is developed, visit our FAQs.

We're always striving to enhance Fitbit products and services, and your input is a big part of that process. We truly thank you for taking the time to share your feedback with us.

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