Check SpO2 at anytime on supported Fitbit devices

[mbarylski]

The new Sp02 clock face is nice, but can you also add the ability to check Sp02/pulse ox at anytime during the day rather than just during sleep?

Moderator edit: Updated label and subject for clarity

[05nt]

Please

[Suntanleo]

In the next six months I’ll be buying a new watch. If this is not implemented by the time I purchase a watch I will never buy a Fitbit again.

[Jeanniemih]

I’m much happier with my Black Friday Apple Watch but my husband and son still both have Fitbit’s. If they really wanted to enable this feature the would already. It’s very plain to see that they have no intention of giving people what they want. And it’s a darn shame already. 

[Coolian123]

This is actually the feature that I bought the Sense for, but I realized just a bit ago that the closest I can get is an average of overnight O2.  I'm dealing with long covid and being able to track this at a glance and keep some records of it would be extremely useful.  This is knowing that such devices are not medically approved, but just having "mostly" accurate information like that would be of great value to me.  Enough that I just spent $200+ on this product.  I haven't decided yet if I'm going to return it for this reason or not yet.

[pbug56]

It's not so much that you need it to get a reading when, say, sitting at
home during the day, but to be able to check it throughout the day
including when walking around, as the times it's not practical to use a
finger clip.

The hardware is there. We keep begging Fitbit and Google to at least
explain why they won't do what other vendors do.

[DannyFB]

Total agreement. Lame that such a simple feature is not there.

Furthermore - the Charge 5 offers an average SpO2 for the previous night sleep. Clearly it is collecting samples for that average. It would be AWESOME if one could export those samples in order to see the actual levels through the night (The "relative" change is marginally useful).

[nancyhuddleston]

Have been asking the same question for 2 years. FitBit does not care about
customer needs or wants. Will never buy another item from them.

[pbug56]

We've asked quite a few times to be able to export the overnight SPO2
data. As usual, no answer by the Fitbit Bots. And that mystery O2 graph
that doesn't actually tell you anything about your level other than whether
it's different or not. And SOMETIMES we get an overnight average.

[DannyFB]

LOL on the "mystery graph"

[SigHillDude]

From my experience, this community forum is becoming more and more an example of Fitbit simply wasting our time. It does not seem there is any response to ideas. Not even a "we won't be doing this as it interferes with our planned obsolescence of devices".  It is pretty clear that it doesn't matter how many people raise the same or similar requests to ACTUALLY GET REAL WORLD USE from the data, Fitbit has no justification for users to access the data being collected. Community members sharing experience is WAY BETTER on helping people come to a better understanding of the device limitations and how one can get a better understanding of the application of the scraps Fitbit does provide access too. Honestly, in some cases, the global knowledge base doesn't have answers to user questions so it isn't appropriate to paint Fitbit as the scapegoat. Providing access to data and to be able to get measurements that the advertising leads the purchasers of devices to understand are available.. both clearly fall in Fitbit's wheelhouse. Like other's have commented before, I would be hard pressed to buy another Fitbit device. I rank them 1 out of 10 for delivering a product that fulfills what I expect from their advertising. 

[pbug56]

Well said.

For a company that appears to solicit advice and feedback from its
customers, it's beyond pitiful how little of that they actually care
about. They concentrate on cute, trendy, and expensive, and once in a
great while maybe something useful. Sure, the ECG tech seems useful. And
I suppose that someone out there likes to answer their phones with their
wrists, or read ultra short texts that way. But fitness watches have
evolved. While some are full of mostly useless features, some have ones we
can use. Even super cheap ones.

But Fitbit has particularly bad tech support and customer service. Their
answer to broken software - we'll sell you the latest, most expensive watch
to replace yours and all will be magically wonderful. We'll advertise
features like SPO2, but not actually make them useful. We'll put features
in the phone app, and if people like the features, we'll move them toward
their super expensive and truly horrible Premium level. If people want the
data badly enough, we'll allow them to pay for some of it, but withhold
some of it.

I spent a couple decades developing software for banks. Forget the
platform, or what it did, and concentrate on a few things - GUI,
usefulness / capability and reliability. I made sure my users could
utilize what I wrote for them without reference cards or cheat sheets or
tech support. And I also made sure that the software worked consistently
and correctly. And since I got paid to help them do their jobs via
technology, I listened to their requests and feedback and did my best to
give them what they wanted. And I took every advantage I could of the tech
I had to make my software better, and more useful. I never went for cute,
or 'it sounds good'. And I delivered what I promised - and didn't hint
that I would provide something if I wasn't prepared to do so. Banking
executives wouldn't tolerate that sort of nonsense - and we don't either.

[Suntanleo]

Extremely well said. Thank you!! I started this Forum tree years ago when I got the Sense.
I couldn’t believe Apple Watch did SPO2 any time and I got this brand new watch that didn’t.
They truly don’t care. I can’t wait till this dies so I can cancel everything that I’ve ever had to do with Fitbit they’re done to me

Sent from my iPhone

[mxtfitness]

Yes, all well spoken. Bottom line, the advertising was extremely misleading. fitbit has lost my business, my interest, and I will never buy another. Sounds like I am not alone. 

[JavaGypsy]

I've canceled the Premium subscription and stopped wearing my Fitbit weeks
ago. What's the point? It doesn't work half the time and I'm not getting
what I want from the rest of it. Waste of money.

[SunsetRunner]

Overnight oxygen levels helpful but also helpful to be able to check at anytime. Awake levels are helpful also.

[LizzyFitbit]

Hi @SunsetRunner, thanks for taking the time to share this suggestion about being able to check your SpO2 levels at anytime on your Fitbit device. I noticed that a similar idea was already requested in the Feature Suggestion board, so I’ve moved your post here. Please support this idea by adding your vote, this helps our developers to keep tracking its popularity and demand over time.

[syilin]

I'd also like to have SpO2 on demand. Hey, come on, the super cheap Chinese brand, Xiao-mi, has had this function for long long time....... 

[pbug56]

Garmin too

[TerryHarrison]

I used the money that I got from my recalled Ionic, to buy a Samsung Galaxy watch 4, which does everything that I need. SPO2, at any time. And all that my Sense does too.

Very happy with the Samsung watch.

I've now given my Sense away.

[Rose7771]

The watch should track the oxygen level of the wearer 24/7 (as long as it's charged/on the person).

[LizzyFitbit]

Hi @Rose7771, thanks for taking the time to share this suggestion about tracking your SpO2 data at anytime using your Fitbit device with us. I noticed a similar idea was already requested in the Feature Suggestion board, so I’ve moved your post here. Please support this idea by adding your vote, this helps our developers to keep tracking its popularity and demand over time. Keep adding your suggestions!

[NB98045]

Why can't I request an instant SO2 level? If you can read it while I'm sleeping, why can't I request it via a tap? This would be an important feature for me. I'd also like to get a continuous SO2 readout on the watch face, but that is a lesser concern. I'd accept a reasonable battery hit!

[YojanaFitbit]

Hi @NB98045, thanks for taking the time to share this suggestion about having the option to see SpO2 details at anytime on supported Fitbit devices. I've moved it into a similar request. You can learn more about how Fitbit decides what suggestions get released in our FAQs.

Thank you again for your participation in the Feature Suggestions Forums.

[Ginazari]

Yes please Fitbit!!!!

[NofahKinway]

I was excited about the SpO2 sensor inclusion, then I saw I had to have a clock face and it wasn't in real time. This has been a feature I'd been hoping for, for a year or two now.