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0 Votes

Clearly state system requirements on Fitbit web page

Status: Existing Feature Submitted by on ‎05-11-2022 12:01
1 Comment (1 New)

I can understand now wanting to support Windows or iOS on you newer devices. I don't agree with it, but I understand. However, you need to clearly state system requirements. Neither the web page or the packaging for my new Sense make it clear that you need an Android or iOS device to use them, and that is not acceptable.

 

Moderator Edit: Clarified subject

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1 Comment
Status changed to: Existing Feature
YojanaFitbit
Moderator Alum
Moderator Alum
‎05-11-2022 13:57
‎05-11-2022 13:57

Hi @tegstewart, there. Thanks for adding your suggestion. You can find this information in our Fitbit Official Site: fitbit.com/devices > Technology.  And in our help article: How do I set up my Fitbit device? Most recent Fitbit devices show on the box: "Requires compatible iPhone or Android device, More info at fitbit.com/devices.

 

See you around.

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