Complaints space within Fitbit interface

[SashaBuck]

I have recently had an awful experience with Fitbit, trying to get my faulty product at least looked at and potentially fixed. Trying to get through to anybody is extremely difficult, and isn’t straight forward at all. There is no complaints department which I would have found helpful in this situation. The characters aren’t enough to fully explain

Moderator Edit: Clarified subject and updated label

[LizzyFitbit]

Hi @SashaBuck, and thanks so much for sharing this Product Feedback! While we don’t currently have plans to release this feature, we always appreciate the passion and creativity that comes out of this Community. Since we know this idea is important to many of you, we have left voting open to continue tracking interest and will post another update if anything changes. To learn more about how Fitbit decides which product feedback is developed, visit our FAQs.

We're always striving to enhance Fitbit products and services, and your input is a big part of that process. We truly thank you for taking the time to share your feedback with us.