Cyrillic Characters for old Fitbit Trackers

Dear Fitbit,

 

I have Fitbit Surge and the option for notification works pretty poor as the messages in Cyryllic are not shown as they should be, they are show in squares.

 

Moderator edit: updated subject for clarity and labels.

453 Comments
ussrborn
First Steps

Hello! Need for russian symbols in notifications (calls, sms and other) and in application. Thanks!

Isk
First Steps

We are waiting for Cyrillic support for so long, that i began loosing my hope that some day my Fitbit Surge will support Cyrillic as my friends Apple iWatch, or Samsung Gear do.

Question to Fitbit support:

Are you going to solve this problem or you are going to ignore us in the future as you are ignoring us now? 

I truly believe that you keeping ignoring us with this problem, and this makes me to be upset by Fitbit. And I'm not sure, will I but my next watches from Fitbit.

You have a lot of users from CIS countries who don't speak english  languages and still you don't have a Russian interface neither for your web site, nor for fitbit app.

If you do not want to loose fans please hear us and make changes.

 

Shakibak
First Steps

Guys

any news about supporting Arabic language in notifications 

this is v important issue for me to determine whether to keep using it or searching for alternative 

thanks

bassl1ne
First Steps

+1 for cyrillic support however from reading the dates on this thread it appears Fitbit pays no attention to it's users!

Saulius
First Steps

Russian to fitbit blaze!

VoronServer
Jogger

It is pretty easy to built Cyrillic in to Blaze, just place the right font.

No need to create Russian/Ukrainian UI, just display characters properly. I suppose it won't take more than 8h with testing...

wizard-it
First Steps

Good afternoon, developers!

 

Give me the ability to help You in Your good work and put the firmware tracker Blaze and mobile applications. I'll do it absolutely for free. And all users will use it.

 

From Your side we need software support for Cyrillic.

 

Will wait for a response.

 

Thank you!

Any update on this?

mikep_od
First Steps

not having unicode support in 2017 is embarrassing.

VoronServer
Jogger

Exactly... Nobody asks for complete language support, menu localization, etc. Just Unicode font to correctly display messages and events!

Olepir
Stepping Up

Just add Cyrillic font already

I’m deeply regretting buying Fitbit Charge 2 instead Garmin Vivosmart HR which have support for Russian

sasha0429
Jogger

Just purchased Blaze and disappointed to learn there is No Russian Language support in notifications. Other smart watches support it, I found out. Is it in the works ?

sasha0429
Jogger

I just purchased Blaze and was disappointed to learn there is no Russian language support in text notifications.  I think it would be wise for Fitbit to include it, since Fitbit is competing against other smart watches and I found out that others support Russian Language.  This can affect sales, especially when Russian speakers will not purchase it, because of lack of language support.

SunsetRunner
Not applicable

This is still an issue even in 2017. Pebble Time supports Cyrillic, but it has been killed by a brand that doesn't.

Igor.K
First Steps

Make Charge 2 great at least once!

Rusman1
First Steps

Hi,

Tell me, please, will the Fibtit Ionic support the Russian language ? 

sasha0429
Jogger
I doubt it, since others don't support it so I think it's related to software that they all use. For 299 Apple is a better option and it supports Russian Language for sure, since my friends use it.


Sent from my iPhone
SunsetRunner
Not applicable

How I think for all of us supporting Russian language in current Fitbit products is most important thing then supporting in future release, because not all of us will buy new Fitbit products if Fitbit don't improve language support. We live in 21 century and absent of Cyrillics is abnormal.

Nadialo
Jogger

Hi all,

 

I have contacted Fitbit support on multiple occasions and the answer always was something like (this is one of the examples):

 

"At this time, we've forwarded your information to our Technical team, who will review it.If there is any interest of further questions. they will reach out to you."

 

I think this the time to take this issue to social media and share this poor customer experience with Fitbit. This is outrageous!

Tupolev154
Jogger

+1
--
Your sincerely,

Moderator Edit: Personal info removed

Nadialo
Jogger
I'm talking about language support for Fitbit notifications.

This functionality is critical for the product. Topic on Cyrillic
characters support is more than 3 years old!!!


How much longer your customers should wait just to be able to use basic
functions of your product???


Do you find this acceptable?



Cheers,
Nadia
Nadialo
Jogger

I'm talking about language support for Fitbit notifications.

 
This functionality is critical for the product. Topic on Cyrillic characters support is more than 3 years old!!!
 
 
How much longer your customers should wait just to be able to use basic functions of your product???
 
 
Do you find this acceptable?
Sahafi
First Steps

Please add Persian language

Zannoun
Keeping Pace

Wow, stell nothing.

I don't care about the device's language but I wish I can read my local language notifications (Arabic).

Hope to see it in fitbit Ionic.

kiberval
First Steps

+ к кириллице. хороший гаджет но Русского не хватает)

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