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Disable default emails from Fitbit group that you sent out via email

Status: Not currently planned Submitted by on ‎01-01-2014 08:42
5 Comments (5 New)

I just joined the large group that fitbit recommended for the new year and it is just out of control how fast the emails are piling up. I went away from my computer for 5 minutes and 60 messages piled up! I changed my settings to daily digest, but I am still getting many posts per minute. Clearly this system is not designed for so many thousands of people to be in one group so I hope that the default is something more reasonable so when my parents join they won't be overwhelmed.

 

Moderator Edit: Clarified subject and updated label

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5 Comments
sj1320
Jogger
‎01-01-2014 08:55
‎01-01-2014 08:55
Maybe this will help. Go to community.fitbit.com. Click on Community --> Settings --> Notification Settings. There, you can change the settings to get a daily or weekly digest. I hope that this helps!
CaptainChemist
First Steps
‎01-01-2014 08:57
‎01-01-2014 08:57

Thanks! That is definitely is the solution. I hope they change it to the default. Happy New Year!

alimoyni
Jogger
‎01-01-2014 09:46
‎01-01-2014 09:46

Yea that was crazy.  Nothing like getting spamed by 150 emails in 5 minutes. 

alimoyni
Jogger
‎01-01-2014 19:18
‎01-01-2014 19:18

I have now gotten over 500 emails from these forums despite turning the settings to weekly digest.   This is insane.   I am getting emails from threads I have not even opened. 

Status changed to: Not currently planned
MatthewFitbit
Fitbit Moderator
Fitbit Moderator
‎03-04-2014 14:59
‎03-04-2014 14:59

You can view and edit your account settings to configure how you'd prefer to receive notification, or to change your default subscription settings. Check this FAQ page for further details.

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