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Extend current supported banks to other countries as well

Status: Reviewed By Moderator Submitted by on ‎03-20-2019 13:44
3 Comments (3 New)

Hello,

I currently live in Estonia. Here in Estonia we have banks such as: Swedbank, Danske bank, SEB, Nordea.

All these banks are actualy in the list of the supported banks list but I cannot use any of them.

I am sure many others people have found their bank on the list but cannot use the fitbit pay feature because the bank is not supported in their country. 

Maybe its possible to extend this feature. For example. Swedbank will be supported in every country that has Swedbank not only Sweden.

Thank you for reading

Any thoughts on this?

 

Moderator Edit: Clarified subject and updated label

See more ideas labeled with:
3 Comments
Status changed to: Reviewed By Moderator
AlexandraFitbit
Premium User
Moderator Alum
Moderator Alum
‎03-20-2019 17:39
‎03-20-2019 17:39

Thanks for taking the time to share this suggestion @zerps! I hope it will get many votes! Robot Happy

Darenas
First Steps
‎03-24-2019 10:36
‎03-24-2019 10:36

I've tried to search for similar threads and all Fitbit's replies are standard and very similar for all such Suggestions, it looks like your job is to reply something but to actually do something is not your responsibility. Who cares how many votes it will get? If there are no votes it doesn't mean that it is not important for many many people. It's not easy to find relevant topics even if you want to and you know what you're looking for - I've found it because it is relatively new, but I'm sure there are many other topics that asks for the same.

Fitbit's goal should be that at least one bank is supported in each country. It's frustrating that same bank is supported in one country but not the other. I've contacted Swedbank in Lithuania and got another standardized reply something like: "Hello, Thank you for contacting us. At the moment we do not have information, when we'll have information, we'll inform our clients. Have a nice day!". So Fitbit replied to this Topic and did nothing about it, Swedbank replied to me and did nothing, a result is apparently "nothing", just a lot of disappointed customers who loves the advertisement but not a products that they buy and use (limited).

Rich_Laue
Community Legend
‎06-26-2019 11:15
‎06-26-2019 11:15

Please contact the help number an the credit card and let them know that your interested in having Fitbit pay. 

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