Filter apps/ clock faces by device type on Fitbit App Gallery

On the fitbit app store it would be nice to be able to filter compatible apps by device type (in my case a charge 6). This would have saved me a lot of time in realising half the apps are not available for my device


Moderator Edit: Clarified subject and updated label

6 Comments
Status changed to: Reviewed By Moderator
LizzyFitbit
Premium User
Fitbit Moderator
Fitbit Moderator

Hi @GoodwillA, and thanks for taking the time to share this product feedback about filtering apps by device type on the Fitbit App Gallery with us. We rely on feedback like yours to help us develop products and features that we know our community wants to see. If this product feedback receives votes from other customers and gains popularity, it will be shared internally with various teams at Fitbit. To learn more about how Fitbit decides what product feedback is developed, visit our FAQs.

Watch this space for status updates. In the meantime, try visiting Health & Wellness to talk with other members about all things health and fitness.

SunsetRunner
Not applicable

No kidding right?

I just wasted a good amount of time searching for compatible apps and clock face choices only to find that I was unable to find anything compatible.

In the app it clearly has a link to "compatible apps" which when opened takes you right to apps that certainly aren't compatible. Then you start going through them all just to find that nothing else is compatible with the Charge 6. 

It appears that the only compatible apps and clock face choices are what is already on the device and that's it. 

This doesn't allow for very much customization by the end user.

I doubt that I will bother using this device as compared to the other 6 wearables I own the Charge 6 definitely falls under the category of bottom tier. After this disappointment I really can't see what all the hype is over Fitbit.

Coolledge
Jogger

yeah seriously. Its a 1 hour change with PR and QA. Honestly could get one of my graduate devs to do it in that time. Doesnt matter what lib you use or how complex the code is, its literally easy. Why do i have to click into every single clock face to find that the watch ive just bought isnt supported by anything and i wish i had bought a different one

TeacherDN
Jogger
Why is finding the clock faces so hard in the Charge 6. I have looked on the App, on my Charge 6, on the website and cannot find a way to get to the gallery like I had on my charge 5. I find the current option hard to read. Please advise.
SueC8
Jogger

On your cell phone click on the tiny image of a phone on the top of the Fitbit app. It will show your devices and you can add connections on this page. Next click on the Charge 6 under devices. You will then see a scree that shows icons of Gallery, Google Wallet, How to Use, Accessories, Google Maps, YouTube Music, HR on Equipment. Click on "Gallery"--It shows "My Active Clock"--again the top of the page there are 3 buttons--Charge 6, Clocks, Apps.

Select "Clocks"--the are currently only 23 clock faces listed for the Charge 6. All of them are lame (definitely not suitable for work) and NONE of them have the SPO2 range clock face that I need!

LizzyFitbit
Premium User
Fitbit Moderator
Fitbit Moderator

Hi @TeacherDN, thanks for sharing this product feedback about having an easier way to filter the clock faces supported by your Fitbit device. Because we found a similar idea already requested in this board, I’ve moved your post here. This will help us to make sure the product feedback shared here doesn't get confused, or split a popular vote. Click on the thumbs-up to show your support.

By the way, to check the clock faces available for your device, follow the instructions described here.

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