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0 Votes

Fitbit Sense ECG and VPN issues

Status: New Submitted by on ‎12-02-2025 08:52
1 Comment (1 New)
When the Fitbit Sense synchronises with the Fitbit App and a VPN is active, it can cause the ECG functionality and clock faces to disappear. It seems updates in the last 6 months caused this. E.g
Czech Republic VPN server caused reset while on call with support team.
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1 Comment
Guy_
Space Racer
yesterday
yesterday

Hi @PeteCl - ECG is country dependent so it probably makes sense to use VPN only access to America where it is supported and have greatest access to the Fitbit Gallery (EEA users are restricted to have a Fitbit only access)

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