When using the Fitbit Exercise app to track cycling, the app frequently freezes and crashes mid-ride, displaying the error: "Oops something went wrong, try again." When this happens, the GPS connection is lost and the workout fails to record the map/distance, though Cardio Load continues to record in the background. Anyone else experienced this?
It's really frustrating to to finish a cycle to find the workout has been lost! Things I've tried (not worked): - Waited for hard GPS lock before start - Set location permissions for 'Fitbit' & 'Health Services' to "Allow all the time". - Disabled 'Auto-pause' - Cleared Fitbit app data - Closed all background apps - Pause workout before ending
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