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Integrate Ace LTE and Ace app with Android Auto

Status: Reviewed By Moderator Submitted by on ‎02-13-2025 16:01
2 Comments (2 New)
Its absurd that the Ace app does not have Android Auto support. When I child calls and you're in the car, the call can not be answered without unlocking and answering the call from the Ace app. This is needlessly dangerous and illegal in some states. This is a Google product focused on safety. It should have SEAMLESS integration.
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2 Comments
Status changed to: Reviewed By Moderator
LizzyFitbit
Premium User
Fitbit Moderator
Fitbit Moderator
‎02-20-2025 12:46
‎02-20-2025 12:46

Hi @ckronengold, and thanks for taking the time to share this product feedback about integrating Ace LTE and Ace app with Android Auto with us. We rely on feedback like yours to help us develop products and features that we know our community wants to see. If this product feedback receives votes from other customers and gains popularity, it will be shared internally with various teams at Fitbit. To learn more about how Fitbit decides what product feedback is developed, visit our FAQs.

Watch this space for status updates. In the meantime, try visiting Health & Wellness to talk with other members about all things health and fitness.

thedigitalhobo
Jogger
‎02-20-2025 17:08
‎02-20-2025 17:08

This does seem like a giant oversight -- one which I had not realized myself until recently. 

My phone starting ringing while I was driving, and nothing popped up on my dashboard to answer the call. As I fumbled with the phone to see what was going on, I realized that the call was coming from the Fitbit Ace app, and I had no way of answering it via Bluetooth or the Android Auto Integration in my car dash. 

How this got by the product team and/or quality control is beyond me. For a product that is focused on safety and being able to communicate with your child, I can't imagine how nobody ever questioned how someone would respond to an incoming call or message while driving.  Being a Google/Fitbit product, you'd think Android Auto support might be top of mind. I guess that's asking too much. Maybe this product team needs to get a group of parents together for a focus group. Because the current team has been missing the mark across the board on very simple, practical issues with this product. 

 

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