Make Heart Rate Data export in Excel/CSV format

[Gypsylou]

Please add the heart rate data to the reports that can be downloaded/exported.  The ones for the activity and sleep are perfect but since I have a pacemaker I really need to have one to print out for my cardiologist showing how often I rise above the set pace.

Thank you

Mod edit: Title

[LanuzaFitbit]

 Hello @wannabefaster! 

Thanks for sharing your idea.

I could see that two of your ideas are already suggestion in here. Maybe you could support them:

• Chest Strap syncing
• Export HR data

As for the altimeter, it already exists in the majority of our devices. You can read more about it in here

Please try to make sure you only post one idea per suggestion, so we can keep the board organized, easily searchable and see which idea other members are voting for.

Thanks for participating in Feature Suggestions!

[JHKNOT]

I'm able to send you a way to export your data to excel. Just send me a message on my email jhknot@outlook.com ill let you know how. Fitbit doesn't like it when we get our own data apparently. Even though GDPR clearly states that i should be able to request ALL My personal data.

[EpäilyksenLohi]

This is exactly the feature I have looked for. And moment it is available I´ll buy a two more Fitbits to my family.We have atrial fibrillations in our family and this would be nive feature to catch them.

[ZeroPly]

Wow - 4 years and 25 pages worth of comments! What exactly are the developers prioritizing over this??

Generic "zone" type data is useless to me - I already track my workouts and know exactly how long they are, and get high quality HR data out of my Garmin running watch or bike computer. What I really need is raw data over the entire day, especially while I'm sleeping.

Looking forward to this finally being implemented, so that I can buy my first Fitbit!

[ErikThiart]

What is the status of this feature, currently I use the API with POSTMAN to get the data, but I would much rather prefer the ability to just export it straight from the website?

Even better, the option to automatically mail the month's data to me at the start of a new month, that way there is a record I can use, incase you do not want to store millions of data points for a user over his lifetime. 

[Users]

Hi, what’s POSTMAN??

Thanks for the post

Moderator edit: removed personal information

[ErikThiart]

Hello @jogger
Postman is a tool we developers use to interact and test APIs

So in this case fitbit has an API that you can access to get the data from your device.

Below I access mine to get my heart rate in 1 second intervals

[SquashPlayer]

Postman is not really a product that non-developers will be able to use easily.

Anyone wanting to download their own fitbit data is welcome to use the app I built into my squash website. It free and available to all (not just squash players!)

You can find it here :
https://www.squashleagues.org/Fitbit/FitbitDataDownload

Moderator edit: removed personal information

[ErikThiart]

Barry, that's kind of the point of this thread, it must be a default fitbit function to allow me to export the data.

Users should not rely on a difficult to use API or a untrusted third-party that can access their private information (no offense, but as a security specialist I'd encourage people not to use your site or any other non official fitbit site) 

[SquashPlayer]

Hi Erik

I do know that the whole point of this thread (and many more like it)
within the Fitbit community, is to lobby Fitbit to add this facility to
their own software. However, as there has been no movement on this from
Fitbit for at least the 5+ years I have been following threads like this, I
thought Fitbit users should have a method for obtaining their own data.
That's why I wrote my own App, using the official Fitbit API - originally
just for my own use and then realised it would be useful for others too.

I think your advice (as a "security specialist") that users should not use
my site "....or any other non official fitbit site...." only makes maters
worse for desperate Fitbit users. You, yourself, already suggested that
users can use 'Postman' - which also is not an official Fitbit site!

Users can, I'm sure, make up their own mind about this - but please don't
suggest that my website may open up security concerns for users. literally
thousands of users have already used it to access their otherwise
inaccessible Heart Rate data, especially - but also sleep and activity
data. I have received many emails from grateful users - many with medical
conditions, who were desperate for something like this.

Anyone who has concerns about the security implications of using my website
can always use it to access the data they require and then remove the
authorisation for it to access the Fitbit data - and even change their
Fitbit password if they are really paranoid - but please don't give advice
like "users should not use any non offical Fitbit site" - as they can't get
what they want from the Fitbit site - that's why so many are following this
thread!!


Best Regards,
SquashPlayer

[Olbow]

Hi SquashPlayer, 

your solution sounds like exactly what I needed, I don't think Fitbit will move on this side and I don't feel good enough to try Postman myself, so your solution is definitely interesting. Will give it a try now! 

[Doctor_C]

Any comments from moderators on this issue, tells us that it is 'under consideration'. I am really sorry to say this, but I genuinely think this is a lie.  If fitbit were genuinely considering this, then after such a long time, they would have done it. It is not difficult and the data is there and available.  To say it is being considered is rubbish, except in the sense that "... it is being considered and we keep deciding not to do it).

To suggest the data is ours, then not do this but indicate it might happen because we are considering it, is disrespectful to the customer and unprofessional. The time this has been going on is far too long to be swept aside with such stupid comments.

My fitbit is starting to need charge more frequently. I assume this is an indication that the battery is close to the end. I like my fitbit and it has helped me get fitter. However, when I need a new one, I will not be purchasing fitbit - I will not be giving my money to a company that disrespects me so much, that it lies to me about an issue that (potentially) affects my health.

[shales99]

I cannot believe it has been almost 4 years and no action on this important issue. Fitbit has been obdurate to the extreme.

[ErikThiart]

Very big difference between postman (interface for the API) and a third
party site ie you control and have direct access to their private data.

Again, I strongly advise against people using your site, even if your
intent is not malicious your site is probably already hacked and the data
exposed, WebMatrix has a host of vulnerabilities.

[Kwatson20]

As with anything legal.  Just say we aren't responsible for the data we collect and you're off the hook legally.

[Doctor_C]

I have no issue with the company's legal position, my issue is with the fast that it is demonstrably a lie to say it is being considered - and I do not like being lied to.  Further, the company make a point of saying the the collected data is our data - again, do not make claims that are effectively promotional points, used to sell your product, and then follow a course which acts against what is being said.

It is mostly about treated people with respect - and this is not it.

[SunsetRunner]

Need to add heart rate export.

The legalities can be worked through if FB were determined to serve it's users well.

Even min/max per day and per workout would be a start.

Seems like another instance of FB not being responsive to customer needs.

[data_wars]

I second Doctor-C and everyone else.  The lack of response from FB to this thread is fishy.  I just got a Versa but now am regretting the purchase because I thought I could easily export my heart rate data.  So what are you planning on doing with all that heart rate data Fitbit?  Why are you making the user jump through hoops to access their own data?   

[Doctor_C]

Apparently it has been about 5 years that customers have been asking for there heart rate data. The moderators are suggesting that we continue to ask for for so it can be considered. Could one of the moderators please tell us how many years does it typically take Fitbit to do anything like this?

[Rfsawyer4]

The issue may be accuracy. I just had an EKG that showed my heart rate at
35 while my Fitbit read 49

[Doctor_C]

'Accuracy' of the data is not the reason for this not being incorporated as a function of the software. Whilst the device is not aimed at being as accurate as an ECG, it will give a relative guide and also, despite not being as accurate as we would like, the change of heart rate with time, is also something we would be interested in, as a measure of fitness for example.

The documentation (or rather, the small print) will state that the company does not guarantee the values for any medical purposes, which is of course, quite right them to do.

[harrywakefield]

There are several reports that produce either CSV or XLS files.  Include a report that includes the full heart rate data for at least 24 hours.  Heart rate extremes could then be associated with the clock to determine the actions associated with HR Changes.

[DrDanGuitr]

Yes, you should definitely allow Heart Rate to be exported so we can do our own postprocessing, trending, statistics, etc. This is so obvious that I can't understand why it's even being debated. 

[harrywakefield]

Very eloquent.

[ZeroPly]

Does anyone at Fitbit have any actual information on the status of this request, beyond the "we value your opinion and will take you seriously" corporate boilerplate? This is ridiculous. It's a feature that's been requested for 6 years, with 26 pages of comments from people who want it.

I asked a couple of developer friends of mine how difficult this is technically, and they said that within the XML schema, it's trivial. Garmin apparently has cracked the code, because my bike computer gives me obscenely detailed information about my heart rate during a workout. Why is Fitbit unable to make this happen? Is it pure incompetence, or is there a deeper reason?