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The moderator edit to the title of this "feature suggestion" is obfuscatory and misleading - it has NOT provided clarity.
I've not seen any posting asking to turn sleep average off.
We all wanted the option to turn the rather useless "sleep score" off, or better - if you folks MUST have it, make it part of the "premium service".
Most all comments in this thread advocate for a return to the pre-score format.
Please change the title to: “Allow users to turn off sleep score and return to having weekly sleep average data.”
Also please, please, please provide an "official response" telling us this will happen soon!!!
And if that's not going to happen provide an "official" rationalization as to why it won't--- include both your scientific and motivational evidence that a "sleep score" has value to the majority of your customers.
I have flagged the OP (original/opening post) for misleading moderator edit. I encourage others to do the same!
I did this through clicking the 3 dots to the top right of the post and clicked "Flag Post". This takes you to another page where you can write a message to a moderator about why you have flagged the post.
Removing the sleep score (Fitbit Community Subscription Update)
I am more and more disgusted with FitBit, first they ‘upgrade their dashboard’ and make it rubbish so you have to pay for what we already had, then they add this appalling ‘sleep score’ that they show just how dishonest they are by CHANGING the title of the thread that we were voting on and that I personally commented on. I originally voted and commented on this, the title I have put in this comment. I have advised my friends who were considering Fitbit not to both and to go to a less dishonest company for their tracker. Pathetic showing.
The title of this suggestion was changed by the moderator AFTER we had all voted, to reflect the agenda of Fitbit. Underhand and farcical. Utter contempt for the pathetic tactics of this company, their unmistakable efforts to monetise an existing customer base who have already paid for hardware and their appalling customer service.
To be clear: we only wish to turn off sleep SCORE, we wish to retain sleep AVERAGE.
Thanks Easton works. I guess I'm in a different roll out. I've only had the sleep score a week or so and others seem to have had it for months. In the bin it goes.
Moderator has apparently decided to ‘update subject heading for clarity’. This is not the case at all. The subject heading now misrepresents the content of the post. Posters are asking for the sleep score to be removed. No one has asked for the average weekly sleep time to be removed, quite the opposite. Why would a moderator do this? I have flagged this misleading & unnecessary revision with the moderator as suggested by other contributors.
Many users who, like myself, struggle with primary insomnia (i.e. not caused by other factors and therefore often *extraordinarily* persistent and difficult to manage) use a Fitbit to track sleep. This had been enormously helpful and is part of my communication strategy with my care provider. And then you add that ridiculous sleep score. I can't imagine what algorithm produces this output, but i am pretty familiar with sleep research (professionally as well as personally) and I doubt it has much validity. If it were harmless, then I would say who cares? But it's not. It is truly horrible to wake up every morning having an app encapsulate your daily and decades long struggle in a single number like this. I am coming to hate looking at my Fitbit app in the morning. I have only ever had good things to say about you guys. This changes things. Making this number not optional shows a profound lack of insight and empathy. Would you put such a demoralizing r and over simplified piece eedbackof uninformative feedback on the weight loss tracker? I am deeply disappointed and more than a little angry
Can anyone suggest another activity tracker? Have worn Fitbit for three years now but this Sleep Score, which is total BS to provide an arbitrary number with no additional information, is stressing me out. I need another option if Fitbit is not going to listen to its customers!!!
Apparently now they are blocking my ability to post on their Facebook page. @DavideFitbit please return our hijacked forum to the original title of Make sleep score optional.
Waking up every morning to judgment from my watch that I'm off to a "poor" start sucks. I'm about to ditch this thing. PLEASE PLEASE allow the sleep score to be turned off.
Thanks Katiq, I'm sure you'll be moderated shortly for having the temerity to be truthful....
Fitbit are playing a dangerous game!
My guess is that, they'll keep reducing the usefulness of the sleep data. The first clear example of this is the useless sleep score. The only way to "dig down deeper" into your own data will then be to "have" to purchase the premium monthly bribe payment. Very short sighted, as Chinese copies of Fitbit, now just as good, rival companies such as Oura, use much more sophisticated rings, Apple is advancing, the whole world of tracking has moved on, but Fitbit hasn't. There are problems with each of the the other firms but they are catching up. Watch out for pre-Christmas launches, Fitbit will be toast. Such a shame, but as with other areas of complaint (e.g. peripheral neuropathy development in the thumbs, hands, wrists and arms,) they never listen.
It would appear that Fitbit have very little interest in what current customers think. Their business plan would appear to be ‘ride the storm of the few it upsets and then move all new (and existing who don’t complain or leave) to the paid dashboard version’. I’m leaving Fitbit when I buy my next watch tracker - as their quality has never been good and watches tend to last for a year max - it was the dashboard that I remained with them for - that shouldn’t take too long. And I will never either recommend or use them again. Very poor.
I would like to see the average hours of sleep back. The sleep portion of fitbit is my favorite feature as someone who has issues with sleep. Not everyone has the same issues so by providing a sleep score in which someone else has decided the important factors does not allow us to use the information on our own. It is actually "dumbing it down". I would like the raw data back. The sleep score means nothing to me, especially because it often devides the sleep into multiple segments during the night if you have a period when you are awake so that it isn't taking the whole night into the sleep score. There are multiple issues with sleep and providing a generalized score isn't helpful and it actually makes this feature less useful to those who need it the most.
I don’t think the sleep score is accurate or reflects anything - it seems to have just been ‘picked out of a lottery’. It annoys me intensely and I will be switching products as soon as I have the chance.
My fitbit app randomly added the "sleep score" element and I absolutely hate it. I do NOT want it on my display, however I can not find a function to remove it from display, as we can for other features/data on the app. Please provide instructions on how to take the sleep score off display.
The futile "sleep score" is useless in it's redundancy. It's frustrating that Fitbit would include an arbitrary feature that doesn't have an opt-out of displaying, especially considering it is a device for which I paid, not a free service.
Unless I'm wrong and just can't find the data input location, I also am shocked and disappointed to discover there is absolutely nowhere in the fitbit app where you can include the VITAL information to one's health, fitness goals and overall well being -- that one is pregnant. As a long-time fitbit user and someone who is newly pregnant, I was extremely disappointed and surprised that in 2019, a mainstream health and fitness tracker and app doesn't include a space to input and re-adjust data based on information that the user is pregnant. This is short-sighted and exclusive, not to mention potentially very dangerous. If fitbit doesn't have that crucial information that the user is pregnant, reasons for data such as: weight gain, blood pressure increase, higher calorie intake, lower-impact exercise doesn't compute with fitbit, because there's no where that we can input that data, and then fitbit's automated responses and tips may encourage behavior that isn't healthy or doctor-recommended for pregnant individuals.
Hi @Tanya13! Great suggestion, thanks for taking the time to share why you would like to see this option on the Fitbit app. I've moved it into a similar suggestion.Hopefully we will have support from other users since more votes and comments an idea has the more visibility and momentum it gains.
I have tried to embrace the new Sleep Scores on Fitbit, but these numbers do not make any sense! Please, please, PLEASE give us an option for deleting Sleep Scores! Also, I miss the daily and weekly averages which were taken away when Sleep Scores were added. Please bring those back!
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