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One of main benefits is showing average hours at a glance. If you cannot show this soon I will be looking for another platform. Steps, baseline heart rate and sleep hour trends are all I need to see. Thx!
I loved the fitibit feature that gave me the average amount of time I sleep per week. I hate the sleep score - it's meaningless and frustrating since there is no way I can control the score. Please give an option to view average weekly sleep hours!!
please bring this option in, I hate the pointless sleep score, especially as a shift worker. In fact, the whole new look dash is unclear and difficult to navigate, it makes me use fitbit less. I hope the suggestion that you've made it worse on purpose to push people into paying for premium isn't true. I'm on my third fitbit but am considering other companies now 🙁
After many years of brand loyalty to fitbit, their lack of response to all of our requests to eliminate the useless 'sleep score' has forced me to purchase another tracker. It is with disappointment and regret that I say, "Goodbye fitbit ...hello Garmin".
If it made ANY sense at all... can't do a screen shot but the last 3 nights I have logged:
today; 6 hr 27 min score: 80
yesterday; 7 hr 59 min score: 62
day before yesterday; 6 hr 28 min score: 69
My sleeping stages all fairly consistent and w/in appropriate range. Why these scores? What is your basis for a night that would even get 90? The scores are seemingly arbitrary. In my book 8 hours of sleep is fan-freakin-tastic.
Hello Lis918- ****I agree with you**** that the Sleep Score is terrible. Fellow fitbitters have written over 1,000 messages to this effect. I am just another user who detests the Sleep Score. Last night I slept 7 hours 41 minutes with 17% deep. Pretty good for me and I feel fine about it... except that my dang Sleep Score is 79, which is "Fair."
I'm not sure how we can light a fire under the company to make the Sleep Score optional. I myself am pursuing other options to keep track of activity and sleep. The only way businesses change is through consumer action!
I really do not like the sleep score. Is there no way to see your weekly average sleep time?? That was the most important part of the sleep area to me.
Is there a way to still see your sleep average time??
It may vary depending on your device but on my iPhone X, in the Fitbit app when on the first sleep screen, swipe to the left 3 times then expand that screen (I use little opposing arrows in upper right corner) and you’ll see the average.
Another way is on the main app screen use the “Community” icon at bottom of screen, then on top of next screen click in the “what are you up to?” line. This brings up a grid of icons and the quarter moon=Sleep. This results in the most useful screen of info - imho!
All I want to see is my weekly average sleep time so I can tell how my sleeping pattern was that week. Average "Sleep Score" makes no sense to me and to find out what it means I need to pay for some unnecessary premium subscription.
Asking customers to firstly pay a hefty price for a product and then asking for even more money for a service to just use the basic functions of that product is straight up evil.
I hope the developers can look past this greedy move by the company and make sleep score optional.
I couldn't agree more, I hate the sleep score. It doesn't make any sense! I get the same score on a bad night when I only get 5,5 hours of sleep as I do on a good night with over 7 hours of sleep. There's no way to 'win'. It really adds nothing but a bad experience from my user perspective.
I almost feel bad for the moderators? They’re clearly checking this thread (modifying comments for word choice, which probably means swearing), but the forum mods can’t do anything about the developers refusing to listen. We don’t want your money-grabbing sleep score garbage. Keep it as a premium feature, but make it optional. I would rather pay to see it removed entirely!! It’s demoralising and damaging!!
I love everything about my Fitbit EXCEPT for the annoying Sleep Score - I’ve even begun to look at other products because of this required feature. PLEASE make it optional! My sleep goal each night is seven hours and I got over nine hours last night and the sleep score told me I needed more ZZZZS - really? Fitbit, PLEASE listen to your customers on this one or you will lose them. Make the Sleep Score optional!
Don't you ever force anything on us in that manner, Fitbit! I've been with you more than 5 years. And now that there's an ask to revert back to hours slept, a pretty reasonable ask, you keep this in "under consideration" for almost half a year. And you forced that complex and unclear metric on us. I as a customer have a little less trust to the brand. Not for the sleep score, and not even for not providing an option to turn off, but because you need half a year and 50 pages of comments to simply provide me, customer, the choice.
I think someone in the company may have got a promo for implementing this score, or maybe someone else needs it for their scientific paper and need big sample of users, so they used company power to achieve their personal goals. Kick these people out!
You know what, personally for me, there are 3 things that are better in Fitbit compared to apple watch: sleep tracking, long battery life, and the app - each 1 point worth. Now you removed 0.5 from sleep tracking, and 0.5 from the app, plus as I mentioned above, I feel less valued as a customer.
In the future, don't you ever force anything on us in that manner, Fitbit!
Please put it back like it used to be with time slept instead of a sleep score as default which I do not find helpful. Or at least let me choose which I want as the default.
It is frustrating to not only be unable to view average hours slept, but to have it replaced with a score with no methodology included, so the score is meaningless to the user. I may consider paying attention to the score if I have an idea what it means (although I'd predict it to still be unhelpful since the score and how well-rested I feel are at odds).
@Rich_Laue , I just searched fitbit community for "Sleep Score" and found multiple pages of people disliking it and looking for a ways to disable it. Maybe on the 4th page I got one thread with a single response and 5 likes, asking "When will the sleep score be available?". And maybe another post with almost no comments and about 10 likes telling that someone found it useful. If you have time and can find a thread with more than 10 comments and 20 likes requesting the Sleep Score feature, please share a link, it would be interesting to read it.
what are you doing about this sleep score removal ?
I have emailed fitbit support on twitter who told me to vote for this suggestion but i have not found a voting poll on this link.
They told me I can view sleep average by expanding the sleep chart and scrolling through
This is not a fix
Why have you taken away the ability to see sleep time and replaced with a useless sleep score which no one cares about?
And why after all this time haven't you reverted back to a feature which was there in the first place?
Why did you add sleep score without giving the user ability to chose between sleep time and score?
Also, have you received feedback from people asking for sleep score instead? Because i can't see any reason why your would force this change from a feature which was more accurate and worked OK before?
Please revert back to the feature of having sleep duration and averages shown,
Or add the option to choose between the two,
Please let us all know when this is being done, and hopefully in a very short time frame and soon!
I've been saying all along that this Fitbit Sleep score means little if anything. I slept over 7 1/2 hours yesterday and the best score they could come up with was a 62. Then I have a short sleep of 5 hours and I get a sleep score of 79. How this is motivational is beyond my reasonable thinking and having dealt with mental health issues and seen others go through them, I feel like this sleep score rewards crappy sleep and rarely encourages a regular sleep pattern. If Fitbit wants to get ppl motivated for proper sleep patterns, they will need to return to the sleep average. I can't see many requesting this and any sleep app that rated my sleep in the past was uninstalled. Yes, Sleepbot and other such apps use Sleep Score but that doesn't mean I will use that feature if it continues to derail my beliefs that a good sleep routine is important. It appears that this isn't the case. So sadly many of us are duped into believing our sleep quality is poor if we sleep well or great if we sleep poorly. How is this motivational for those of us trying to get back to sleep routines that keep us from seeing the positive message that we are really all sleep-deprived and most of us really need more sleep than we think we're needing and getting!
@SunsetRunner If you delete your sleep log and then manually enter your times the score changes. Proof the sleep score is just an arbitrary number assigned for those who need a score on everything.
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