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I'd just like to add my voice and say I really hate the sleep score and would like to see it removed, or at least an optional feature. I only want the raw data of how long I slept, how many steps I took, etc.
I also find the sleep score arbitrary, anxiety inducing, and completely unwanted. Same as the sleep “insights” which are always the same pointless comment.
Please bring back sleep time and average weekly sleep. The sleep score is useless. Sleep is measured in time, not a score like some game. Next time try and get more user feedback, and please don't change anything just for the sake of change.
Agree: remove sleep score as default display and replace with time slept.
In addition, if the sleep score is research based, please provide the research on which it is based as well as the studies showing reliability and validity. If the score is not research based and not tested for validity and reliability then please explain what you think you are doing foisting an essentially arbitrary number on your users.
Please make sleep score optional. This is the first time I’ve felt compelled to comment here. The Fitbit metrics are great in most respects, but the sleep score seems random and unclear, rather than helpful. Please create a way to allow users to opt out on this metric.
I agree! Please give us the option of turning this off. I liked seeing the amount of minutes per week I slept and comparing this to the weeks before. I understand I can still see this information but what a nuisance to try to get to this information now!
Argh! Somehow I just updated my Fitbit Versa app & this new Sleep Score is showing up!!!!! How do I get rid of it?? It makes me feel bad when all we are trying to do through using FItbit is to feel good about our efforts towards health & fitness. Someone has made a huge mistake here. Please go back to the old system. As another Fitbit user also commented, we know how well we are doing or not with sleep and DO NOT need you telling us if we have done a poor job! It is your company that has done the very poor job with this one! Please fix!!!!
I loathe the sleep score. How demoralizing to wake up and first thing see a grade. I KNOW I’m not capable of nine hours of sleep and I don’t need a “fun” app tsking at me over it. Why on earth would you implement such a thing without the option to turn it off? Be assured that I will NOT be paying any premiums to get extra data; I’ll be taking off my Fitbit at night to avoid getting judged on my sleep. And likely forgetting to put it back on in the morning. Not a threat; just the truth.
What a good idea! I do not need someone telling me I have slept well or poorly. The data was fun to remark. Now it is not fun. One less reason to use my Fitbit! Thanks!
It is obvious that no one is going to respond appropriately in this platform. I suggest that everyone go to Facebook and voice our concerns on every ad that they release. Fitbit is not in the current financial situation to be able to drive off customers. Sent from my Verizon, Samsung Galaxy smartphone
I agree with many of the posters, who say that the sleep "score" is meaningless. I am not looking at sleep as a game, where we get points. I want to see the time asleep, and the average hours slept during the week. Please change it back, or make it optional. Not a great or useful feature.
It seems pretty clear that Fitbit added the sleep score so they can begin charging us to get the detailed sleep data when they launch Fitbit Premium. See https://www.fitbit.com/fitbit-premium . This is so annoying because I've been a Fitbit user for almost 5 years, and I'm on my 3rd Fitbit watch. I've been thinking of changing to an Apple Watch for a while, but the one and only thing that kept me with Fitbit is the detailed sleep data that I'd check every morning first thing. Now instead I see an obnoxious and de-motivating sleep score, so I no longer want to check. I'm not going to pay a monthly fee to get the data I was getting with the purchase of my Fitbit. I'll take that money and apply to an Apple Watch, which is a little more expensive, but won't be when I factor in the price of Fitbit premium. Fitbit, your recent changes are a huge mistake. Your users are responding in droves that they're not at all happy with this recent change. Just this morning (it's only 11am PDT), there are already almost 30 new comments on this thread . . . all in agreement about the sleep score being something they definitely don't want. People are going to find some other tracker to use, whether it's an Apple watch, Garmin, or something else.
And bring back the ability to know your average sleep time in the app, not just on the website dashboard. Pointless having the app if I have to look on the web for the information.
Agree with both of these. I use the FitBit almost exclusively to monitor my sleep time, as too little sleep is an aggravator for my anxiety. Having a score on my sleep is also aggravating my anxiety. It's like waking up to a failing grade every morning if it's not 100. (It's never 100.)
Yes! I didn't want to pay the big bucks for the Apple Watch, but if what you say is true, they are gearing up to Fitbit Premium - they can certainly say BYE BYE to this user! Thank you for the helpful information!
I totally agree! The sleep score is totally useless and frustrating. The average hours slept per week was extremely helpful and much more relevant to the varying sleep needs of individual people. I am losing sleep because I am frustrated with the sleep score!
Fitbit needs to correct this mistake promptly. They never should have replaced a standard metric (average hours) with an invented one (sleep score) -- without giving users the option to choose between the two. Their "solution" is: "scroll to the hours graph, then click on the box icon, then select the monthly view, then click on each bar to see the weekly average", a pitiful workaround, especially for those of us who purchased the Charge 2 specifically for sleep tracking. My husband and I were planning to upgrade to the Charge 3, but now we are seriously reconsidering.
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