Option to send back Fitbit devices in order to make your future products better

You should allow people to send back their old broken Fitbits for free so you can do post-mortem
:slightly_smiling_face:
2 Comments
Status changed to: Not currently planned
YojanaFitbit
Moderator Alum
Moderator Alum

Hi everyone, and thanks so much for sharing this suggestion! While we don’t currently have plans to release this feature, we always appreciate the passion and creativity that comes out of this Community. Since we know this idea is important to many of you, we have left voting open to continue tracking interest and will post another update if anything changes. To learn more about how Fitbit decides which suggestions get developed, visit our FAQs.

We're always striving to enhance Fitbit products and services, and your input is a big part of that process. We truly thank you for taking the time to share your feedback with us.

Status changed to: Not currently planned
YojanaFitbit
Moderator Alum
Moderator Alum
 
To comment, you must first accept the terms of the Idea and Feedback Submission policy.