Show exercise duration in HH:MM:SS on Fitbit app

Logged a run from the Charge 6, Web dashboard shows Duration as 25:15. App shows the duration as 25! On the previous app, I was able to see the run duration in hours, minutes and seconds. Having the seconds missing makes the app view of the data much less useful - bring back the seconds please.

Moderator edit: Clarified subject
58 Comments
stu9090
First Steps

I gave in and just exported all of my data to Strava. Not sure why I hadn’t been doing this previously. You see all of the expected analytics: mile splits, heart rate, GPS, elevation, etc. I found these instructions useful https://support.strava.com/hc/en-us/articles/216918087-Fitbit-and-Strava even if you can only upload 15 files, it’s good enough. 

GBishop4
First Steps

Historical List of World Record One Mile Times (according to Fit Bit):

5:00:00 John Paul Jones United States 31 May 1913 Allston, Mass.
5:00:00 Norman Taber United States 16 July 1915 Allston, Mass.
5:00:00 Paavo Nurmi Finland 23 August 1923 Stockholm
5:00:00 Jules Ladoumègue France 4 October 1931 Paris
5:00:00 Jack Lovelock New Zealand 15 July 1933 Princeton, N.J.
5:00:00 Glenn Cunningham United States 16 June 1934 Princeton, N.J.
5:00:00 Sydney Wooderson United Kingdom 28 August 1937 Motspur Park
5:00:00 Gunder Hägg Sweden 1 July 1942 Gothenburg
5:00:00 Arne Andersson Sweden 10 July 1942 Stockholm
5:00:00 Gunder Hägg Sweden 4 September 1942 Stockholm
5:00:00 Arne Andersson Sweden 1 July 1943 Gothenburg
5:00:00 Arne Andersson Sweden 18 July 1944 Malmö
5:00:00 Gunder Hägg Sweden 17 July 1945 Malmö
4:00:00 Roger Bannister United Kingdom 6 May 1954 Oxford
4:00:00 John Landy Australia 21 June 1954 Turku
4:00:00 Derek Ibbotson United Kingdom 19 July 1957 London
4:00:00 Herb Elliott Australia 6 August 1958 Dublin
4:00:00 Peter Snell New Zealand 27 January 1962 Wanganui
4:00:00 Peter Snell New Zealand 17 November 1964 Auckland
4:00:00 Michel Jazy France 9 June 1965 Rennes
4:00:00 Jim Ryun United States 17 July 1966 Berkeley, Cal.
4:00:00 Jim Ryun United States 23 June 1967 Bakersfield, Cal.
4:00:00 Filbert Bayi Tanzania 17 May 1975 Kingston
4:00:00 John Walker New Zealand 12 August 1975 Gothenburg
4:00:00 Sebastian Coe United Kingdom 17 July 1979 Oslo
4:00:00 Steve Ovett United Kingdom 1 July 1980 Oslo
4:00:00 Sebastian Coe United Kingdom 19 August 1981 Zürich
4:00:00 Steve Ovett United Kingdom 26 August 1981 Koblenz
4:00:00 Sebastian Coe United Kingdom 28 August 1981 Brussels
4:00:00 Steve Cram United Kingdom 27 July 1985 Oslo
4:00:00 Noureddine Morceli Algeria 5 September 1993 Rieti
4:00:00 Hicham El Guerrouj Morocco 7 July 1999 Rome

 

BentleyMate
First Steps

Bring this feature back! Can't wrap my head around why is was ever removed, i dont want my runs rounded to the nearest minute. @LizzyFitbit what is the update on this feedback? 

SlowAF
First Steps

@LizzyFitbit any update on this issue? 

I would love to be able to use my fitbit on runs again, but I don't see the point in wearing it if it can't give me an accurate time for my runs. (Tracking progress on my run times is the number one reason I use a fitbit at all.)

DavidNS
Base Runner

This has now been addressed for me and I can see seconds for all my activities when I go intonthe details.

I am not sure on how the update is being rolled out across regions, but if you are in the UK, you should now have this.

Thauma
Jogger

I can't take fitbit seriously anymore. 

The app and the web show different data, its not consistent and the relevance for fitness is disappearing into the rear view mirror.

 

I think it should be classified more in the health rather than fitness arena... which is a shame, because the metrics are there, they are just not consistently accessible on the watch / app / web. I appreciate that the watch screen is limited, and so have no real issues there.... but the app and the web discrepancies are crazy.

 

For example, my wife has an inspire2, and she can see a heart rate graph on the app.... however I have an inspire 3 (more advanced you may think) but yet the app doesn't show the graph BUT the web does........ crazy.

Does anyone who develops this stuff actually use the device?

Natochem
Jogger

Hey Everyone,

My app updated last week (I am in NZ) and is now showing the correct duration for running and walking activities. I am on version 4.15 (11048703) on android so this looks like they are starting to get this fixed.

grtruck
Recovery Runner

It's so depressing. I didn't think it could get any worse, even, possibly better with the news of the android app getting fixed. But I go for a run on a route I've done periodically for years....and not only is the milage wrong.. it records the thing as a RUN and a WALK at the same time. However, one rounds up, (run - 28 mins), and one rounds down, (walk 27 mins). The time I captured as a screen grab. It was 27mins 20 seconds. I figured I'll go to the Fitbit dashboard to see the seconds as it still records there...and even worse! It doesn't even record that correctly! It's shown as 28 mins and 9 seconds! So, there we have it - the Fitbit that USED to work until the new 'app' - now records the same run incorrectly 4 times! (on time and distance). It's laughable. Support - when raised cannot give me any ETA for this fix.....same exercise shown twice.jpgscreen at time of run end - grab.jpgshown as run.jpgshown as walk.jpegShown on dashboard and different time again.jpeg

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