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Stop Wallet setup notifications

Status: Reviewed By Moderator Submitted by on ‎12-27-2020 15:14
119 Comments (119 New)
I do not wish to use Fitbit Wallet and I do not plan to. I keep receiving notifications to set it up. I need an option to stop or opt out of these notifications.
This is needed because:
Because we should not be subjected to this! We PURCHASED the fitbit. This isn't like a platform (like Facebook or social media) where it's free so we have to deal with AD's etc. We bought the product, end of story. Quit pushing this on us!
I'd use this: Once in a while
See more ideas labeled with:
119 Comments
Turnertax
First Steps
‎06-17-2021 08:21
‎06-17-2021 08:21
  1. It is TOTALLY aggravating to be "reminded" that I haven't set up my wallet when I am trying to see what TIME it is!!! PLEASE REMOVE THIS INFURIATING REMINDER OR PROVIDE A METHOD FOR ME TO DO SO!
sr19
First Steps
‎06-21-2021 09:53
‎06-21-2021 09:53

Yes, my new Sense now shows the "Set up wallet" blurb more than it shows the time. I am going to return it.

Henn_Sarv
First Steps
‎07-05-2021 03:01
‎07-05-2021 03:01

Seems like FitBit don't hear User Voice

I read all the comments (I have similar experience with wallet) and absolutely no reaction from FitBit - strange

Looks like some sponsorship contract require keeping this app active

 

Nouhope
Recovery Runner
‎07-17-2021 16:11
‎07-17-2021 16:11

Remove the wallet app from the quick menus. 

On your Versa 3 swipe to settings, tap, then swipe to shortcuts. 

You can configure what a single and double tap of the button will open. Replace the wallet for some other function. 

RollinThruLife
First Steps
‎07-18-2021 10:47
‎07-18-2021 10:47
Wow!
Awesome thanks for that tip! Much better to put “today” as the shortcut,
than wallet…
Thanks so much!
SchmillyBidt
First Steps
‎07-19-2021 06:43
‎07-19-2021 06:43

Yes I want to remove the wallet or at least the notifications from my Versa 3. If you need to have your phone with you to use it and you have a wallet on your phone already, what is the point? Actually that's the same with all of the other apps like Alexa and music. I need this device for fitness only.

Charlie_S
First Steps
‎07-27-2021 09:31
‎07-27-2021 09:31

Please please remove this notification. Cannot tell you how annoying it is to look at my watch and have to swipe just to see the time and other stats. 
SORT it out pls!!!

ItsPat
Recovery Runner
‎08-10-2021 08:54
‎08-10-2021 08:54

Clearing the wallet setup prompt requires having a hand free to press buttons. So, for example, when I’m gluing up something with epoxy and I can’t tell the time because that **ahem** prompt is up instead of the time it really screws me up. Yes I know I could set up a timer but I’d rather not be touching my watch with a glove that might have some epoxy on it.

Nouhope
Recovery Runner
‎08-10-2021 11:35
‎08-10-2021 11:35
Remove the wallet app from the quick menus.

On your Versa 3 swipe to settings, tap, then swipe to shortcuts.

You can configure what a single and double tap of the button will open. Replace the wallet for some other function.

Thanks,
Don Turner III
Nouhope
Recovery Runner
‎08-10-2021 11:36
‎08-10-2021 11:36

Remove the wallet app from the quick menus. 

On your Versa 3 swipe to settings, tap, then swipe to shortcuts. 

You can configure what a single and double tap of the button will open. Replace the wallet for some other function. 

Noseyfella
Jogger
‎08-11-2021 16:28
‎08-11-2021 16:28
Why are we subjected to this? I want to check the time...but i have to dismiss the "wallet" reminder. I want to set up for my workout, I have to dismiss the "wallet" reminder. My bigger concern is that 1,000's of people have suggested this but you REFUSE to remove it? WTH?
LizzyFitbit
Premium User
Fitbit Moderator
Fitbit Moderator
‎08-12-2021 10:07
‎08-12-2021 10:07

Hi @Noseyfella, thanks for sharing this suggestion about disabling the Wallet setup notifications on your Fitbit device. We appreciate your feedback and because this idea was already requested in the Feature Suggestions board, your post was moved here to make sure the suggestions don't get confused, or split a popular vote. Click on the thumbs-up to show your support.

Nouhope
Recovery Runner
‎08-12-2021 11:14
‎08-12-2021 11:14

I plan on going to Apple Watch like my wife. 

  • my Versa3 doesn’t tell time; wallet  notifications block my view.
  •  Doesn’t vibrate with texts, I have to constantly go into settings to enable/disable vibrate options and “do not disturb” options and HOPE it works.

Versa 3 was my worst Fitbit purchase! Highly DON’T recommend.

 

I Have been with Fitbit since 2016, very sad product.

 

Apple, here I come.

 

p.s. Thanks for moving my original post 😁

Filosophical
Jogger
‎08-27-2021 22:56
‎08-27-2021 22:56

This extremely irritating feature should not need to get voted up to be dealt with by Fitbit. Just remove it! Why was it ever implemented in the first place? Everyone knows that popups are the most irritating thing to encounter on any webpage, but a popup on your watch! That you can't get rid of! That pops up in the middle of exercise so you can't see the time or your stats as it blocks everything else!

 

Who on earth ever thought that was a good idea? And why was it not crushed as imbecilic by every layer of manager in the production team? How was this ever even given the green light to implement in the first place? 

 

It's frustrating that Fitbit don't seem to have grasped the basics of software product design. 

Nouhope
Recovery Runner
‎08-28-2021 04:19
‎08-28-2021 04:19
I agree. This is my last Fitbit because of this issue and that my versa 3 disables vibration randomly.

But you can Remove the wallet app pop up by removing it from the quick menus.

On your Versa 3 swipe to settings, tap, then swipe to shortcuts.
You can configure what a single and double tap of the button will open. Replace the wallet for some other function. L
kricks2
First Steps
‎09-12-2021 08:57
‎09-12-2021 08:57

It’s is rather annoying to not be able to turn off a feature. This annoyance may deter me from buying another Fitbit when the time comes. Number 1 request and want by customers is that any devise they own they want to customize it to their preferences otherwise it becomes a nuisance. The worse part is you can’t easily swipe it away either. Regardless of mukti swipes it remains on the screen. 

Rosk2
Recovery Runner
‎09-18-2021 04:02
‎09-18-2021 04:02

PLEASE !!! STOP THE "SETUP WALLET REMINDER"  

dring219
Jogger
‎09-18-2021 15:55
‎09-18-2021 15:55

I too am annoyed with Wallet screen . I unfortunately can not return watch because it was bought through Humana Insurance . I am stuck with this $230 USD watch that constantly wants me to set up Wallet . Unable to disable popup screen and having to hit the haptic button is annoying and no way to disable / uninstall useless apps . Being disabled , I have no real need of fitness watch but monitoring HR and sleep O2 is nice to have on a watch . Using the GPS feature when I am on the riding mower on our property is fun , but not when you are constantly aggravated by a non removable app message every few minutes . Please fix app to either be disabled in options or completely uninstalled . We can uninstall some other OS apps , why not this one . At least give us an option to change swipe settings that would then in turn allow us to not use wallet if we opt not to .

Nouhope
Recovery Runner
‎09-18-2021 16:27
‎09-18-2021 16:27

I hate my Fitbit investment too! I’m looking forward to getting an Apple watch soon - my wife is Amazing and works every time.


On your Versa 3 you can swipe to settings, tap, then swipe to shortcuts. 

It is here where you can configure what a single and double tap of the button will open. Replace the wallet for some other function. 

Filosophical
Jogger
‎09-18-2021 23:59
‎09-18-2021 23:59
Mine is a Sense. This is not a swipe or double tap thing, it's a POP-UP, that the system generates which you can't easily get rid of.
Nouhope
Recovery Runner
‎09-19-2021 06:49
‎09-19-2021 06:49
I had the same problem and this fixed it for me 🙂
Filosophical
Jogger
‎09-19-2021 07:47
‎09-19-2021 07:47

Nouhope you gave me hope!

Eventually I did find a shortcuts menu on the Sense. You have to get the "right" settings though.

Swipe left (from the right), scroll to those settings. Scroll down eventually you find "shortcuts", Wallet was one of the corners you get on double press, and it was what you get from the press & hold, and I've now been able to change both.

What seemed like a popup may have just been an inadvertant press and hold. Hopefully that's it.

Thanks for your persistance

 

 

 

mdb3491
Jogger
‎09-19-2021 09:15
‎09-19-2021 09:15
I already have the alarm configured for double tap on my versa 3, but I still get the wallet pop up notification.

Regards,
Marvin Burns
Nouhope
Recovery Runner
‎09-19-2021 09:20
‎09-19-2021 09:20
So glad that helped!
mdb3491
Jogger
‎09-19-2021 10:01
‎09-19-2021 10:01
It didn’t help

Regards,
Marvin Burns
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