Hello,
According to the Fitbit community, quite a few of us are having issues with the Charge 2 recording flights and/or crediting us flights of stairs when none were taken!
I believe this to be a disadvantage to those of us, selecting Stair Climber as a form of exercise, to discover our hard work has not been tracked. As of 2/5, I have a credit of 3 flights of stairs and I haven't stepped on one flight.
My suggestion is one of two:
1.If selecting Stair climber, then remove the barometric pressure point to detect flights and just count steps or sync better with stair climber.
2. Allow us to edit the flights of stairs actually earned. Nothing saddens me more than using the stair climber at the gym to see I accomplished 50 or 100 flights and my tracker shows 0!
Thank you!
Moderator edit: added label
Join us on the Community Forums!
Community Guidelines
Learn the Basics
Join the Community!
Not finding your answer on the Community Forums?
Go to the Help Site
Contact Support