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Trade in/Upgrade Program

Status: Under Consideration Submitted by on ‎01-11-2015 07:27
477 Comments (477 New)

I've been a fitbit user for a little over a year now, receiving one as a gift last Christmas. Now seeing how my flex is so behind the times, I would like to upgrade to one of the HR ones. However, spending another 130-150 is very difficult. Wanting Fitbit to offer an upgrade or trade in program to allow for this to be more affordable.

 

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477 Comments
LizzyFitbit
Premium User
Fitbit Moderator
Fitbit Moderator
‎01-25-2024 07:31
‎01-25-2024 07:31

Hi @BrandyR21, thanks for sharing this product feedback about having a trade in program for our Fitbit products with us. Because this idea was already requested in this board, I’ve moved your post here. This will help us to make sure the product feedback shared here doesn't get confused, or split a popular vote. Please click on the thumbs-up to show your support.

witt22
First Steps
‎06-10-2024 13:59
‎06-10-2024 13:59

I have been a Fitbit user for about 5 years and my versa 3 watch face came off and I reached out to FB for any options.  All they told me is it was out of warranty and they would give me a whopping 15% of a new FB.  I only had the Versa 3 for 2 years.  I thought is was crazy to spend $130+ on a new FB every 2 years.  Did some research and found a watch that had good reviews on durability.  The Amazafit Pro is durable and has all the features of the FB, but the battery life is incredible.  After 17 days, it had just come down to 30%.  

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