I have had 2 Fitbits in exactly 24 months and both of them just stopped working, despite all the trouble shooting. Shortly before they stopped working, they would no longer accept a charge. Now once again, my second Fitbit has stopped and customer service will only offer a promo code for a new one.
A product such as this should last beyond one year and if it does not, then it needs to be removed from the market. How can Fitbit allow this lack of quality control over their products?
Join us on the Community Forums!
Community Guidelines
Learn the Basics
Join the Community!
Not finding your answer on the Community Forums?
Go to the Help Site
Contact Support