09-03-2018 05:04
09-03-2018 05:04
Hi,
My colleague and I have opened two support tickets with Fitbit development support #26430050 and
#26499461. I received an automated reply with a standard list of questions and before even responding to it, I received a survey asking about my experience!!
I responded to the survey emails with the required answers to the questions but have not received any further notification. This is not right!
I would like to know what is the best way to get my answers if there is nothing related on the forums.
Regards,
DJ
09-03-2018 13:42
09-03-2018 13:42
Do you want to post the questions here, and I'll see if I can help.
09-04-2018 04:58
09-04-2018 04:58
09-04-2018 05:00
09-04-2018 05:00
Thanks for vouching to support, Jon!