help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Companion iOS App not working as expected

‎08-29-2019 06:11

‎08-29-2019 06:11

Hi All,

 

Our companion iOS app is not working as expected, and doesnt report any errors to our console. the android app works perfectly.

 

Issues we are experiencing are:

 

1. Logging in takes you right back to the login page

2. Registering a new user takes you right back to the login page (skips the authorize page)

 

The iOS companion app works 1 every 3 or 4 times. Also to note, it works perfectly on OS Sim, its when we use device bridge or upload it to app store where it doesnt work. 

 

Any ideas whats going on?

Best Answer
Labels:
0 Votes
0 REPLIES 0