Developer

[Fit2030]

Can't get my device connected to Fitbit Studio. It finds my phone (Nexus 6p) but not my Ionic.

I have computer, phone, and Ionic on same Wi-Fi. I've reset my Ionic. I've closed and reopened Fitbit Studio and refreshed.

From Fitbit app, it says "Waiting on Studio" for hours.

[Jim_R · Accepted solution]

On the Ionic itself have you gone into Settings and Developer Bridge to turn on WiFi and connect to the server?

[Fit2030]

No. Ionic Settings only has screen wake and notifications.

Where's the manual? 

[JonFitbit]

You'll need the developer preview firmware in order to use the SDK.

https://dev.fitbit.com/getting-started/

[Fit2030]

Wow. I found manual. Settings app is the answer. I'll try it now. Thanks! 

[Fit2030]

A step farther but still not there.

clicked on settings/developer bridge

it says connecting to wifi, then connected to server, then server connection error

[mlindgren]

edit: disregard this

[Fit2030]

How do I confirm that I have developer preview firmware? It just says once you accept terms and register as user there will be an update on your app. I registered days ago and auto-update so my app should be updated.

My guess is developer menu option wouldn't show up if not using the developer firmware.

fitbit app version 2.58

under Ionic, it says firmware 27.30.3.2 (Ionic settings about says same thing)

[Fit2030]

SUCCESS!!

Perhaps the server error was actually a server issue. I kept trying Developer bridge on app and Ionic and finally it worked. It showed up on Studio and I installed the demo clock on my Ionic.

And then I went to try it again and server error returned. I clicked on developer in Ionic and it fixed it again for now. Frustrating to have to keep doing that.

Thanks @Jim_R!

[JonFitbit]

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@Fit2030 wrote:

How do I confirm that I have developer preview firmware?

under Ionic, it says firmware 27.30.3.2 (Ionic settings about says same thing)

---

That's the developer firmware version. You should now see the "Developer Bridge" option within "Settings" on the Ionic.

[DeepPurple]

Please see this thread, I was having the same issue and figured out it was a WiFi connectivity problem.

[Fit2030]

Thanks for @DeepPurple. The WiFi signal is week where my computer is so I'll keep that in mind.