11-09-2018 08:22
11-09-2018 08:22
I have noticed that the new version of my watch face although it has been published in the gallery app manager it is still displaying version 4 in clock face gallery on the Fitbit app.
I can't work out why this is the case as it clearly states that it was published 10/29/18 7:02 PM
I would appreciate any help or insight into this issues.
Thanks,
Answered! Go to the Best Answer.
11-12-2018 14:36
11-12-2018 14:36
The Versa firmware, not the mobile app.
11-09-2018 13:19
11-09-2018 13:19
Unfortunately, I can't see the images you added. Can you share the gam link for your clock?
11-12-2018 04:07
11-12-2018 04:09
11-12-2018 04:09
I have just published a new version which is version 6 but it is still on version 4 in the Fitbit app.
11-12-2018 13:28
11-12-2018 13:28
I think it's because the new version of your app is built for SDK2, and your device has not been updated to FItbit OS 2.2 yet, so the gallery is showing you the last version published for SDK1.
You can either recompile and resubmit for SDK1, or you can factory reset your device to force Fitbit OS 2.2 installation.
11-12-2018 14:25
11-12-2018 14:25
My Fitbit app is Version 2.82 is this not the newest version?
Is it the app that needs to be updated or the versa that needs updating for user of the watch face to be able to recieve the updates.
11-12-2018 14:36
11-12-2018 14:36
The Versa firmware, not the mobile app.