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Fitbit OS Simulator - Can't log in

ANSWERED

**Edit: Seems to have been fixed as of this morning(03/24/2020)**

 

I opened up the simulator for the first time in a couple months today, and any time I try to log in, it looks like its going to work, but then just redirects back to the login page. I have tried a different account, deleting and reinstalling the OS simulator, and restarting my computer. I am on MacOS Catalina.

 

I couldn't find anyone else online having this issue, is there a way to fix this?

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1 BEST ANSWER

Accepted Solutions

Whatever the problem was, this seems to have been fixed.

View best answer in original post

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5 REPLIES 5

Update: I tried it on my windows VM and it has the exact same issue

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Having the same issue. I uninstalled and reinstalled the OS Simulator. Still can't get in. No error msg. 

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Can't log in either.

 

Tried on latest Mac OS and latest Windows 10. No log files that I could find were created on Mac but got the following in the Windows Event VIewer.

 

 

Faulting application name: Fitbit OS Simulator.exe, version: 0.8.2.1, time stamp: 0x5bad4633
Faulting module name: KERNELBASE.dll, version: 10.0.19037.1, time stamp: 0xc8b294d9
Exception code: 0xc06d007f
Fault offset: 0x001294f2
Faulting process id: 0x3f50
Faulting application start time: 0x01d6017180b62512
Faulting application path: C:\Users\john\AppData\Local\Programs\@fitbitsimulator\Fitbit OS Simulator.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 0b35a894-abd7-4bb1-aee9-1c6919f2f19f
Faulting package full name: 
Faulting package-relative application ID: 
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Have the same issue

Login is validated, however OS simulator returns to login page again.

Tried with incorrect and correct password.

Using Windows10.

Also removed and reinstalled, which didn't solve the problem.

Problem occurred since March, 23rd 2020.

Using Mobile Phone and my Versa Device in the mean time.

 

Solved: it works again March 23rd 15:00 CET 🙂

Best Answer

Whatever the problem was, this seems to have been fixed.

Best Answer