06-28-2018 06:23
06-28-2018 06:23
Hi,
My question is regarding the list of supported devices, I have just bought a new HUAWIE P20 Lite which will not work with my brand new fitbit ionic because its not been added to the supported list, typically how long will this take as I am really disappointed that I cant use my lovely new fitbit 😞
Thanks, hopefully
Charlotte
06-28-2018 06:31
06-28-2018 06:31
I'm not sure that it's a matter of when for this phone. Fitbit say:
"Due to Bluetooth issues that prevent Huawei Lite models, including P8 and P9 Lite, from syncing with some devices, like Fitbit devices, our products are not compatible with these mobile phones."
taken from: https://help.fitbit.com/articles/en_US/Help_article/2315/?q=p8