How long does it take to approve Fitbit clock face in gam.fitbit.com after submission for review?

[talantbekov_k]

Currently, I'm working on my custom clock face. How long does it take to get approval from the Fitbit once I submit my application for review(publish it publicly)?

[MolliorMerx]

I submitted one on the weekend, by Wednesday it was approved.

[EmTe]

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@MolliorMerx wrote:

I submitted one on the weekend, by Wednesday it was approved.

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Lucky you. I submitted mine on the 4th (Thurs) and it is still pending.

[podIngenious]

Hi @JonFitbit,

I submitted my clock face on 11/15 and its yet not approved neither did I get any review comments. Any specific reason why my clock face is taking so long to get the approval?

[derekwilson]

Hi

I have submitted clock faces in the past and had them take between 1 and 5 days to get approval.

However I submitted my last update in the 13th November and its still not been approved. 

@JonFitbit - is the process a bit slower at the moment because of the new firmware update which I believe is to go live on 1st December or maybe the Versa2 launch or is there another reason?

[FischerChris]

Hi Guys, 

I also uploaded a new version of my clockface last Friday (11/15/19) and it's still not beeing reviewed by the fitbit team. @JonFitbit can you tell us something about the review process? Are the reviewers all extremly busy these days?

Thx

[JamesF510]

The last two watch faces After the firmware update have taken 7 days. From a previous post I understand they have a backlog of submissions to get through since the new firmware. 

[JonFitbit]

Just to confirm, we are dealing with a high volume of updates due to the release of SDK4, but we are also dealing with a high volume of submissions by some developers too.

[fitYourLife]

Hi Jon, can you tell us where the queue is, what day has it reached ? I've also submited on 15th and nothing yet.

[derekwilson]

Hi @fitYourLife 

My updated submitted on the 13th has now been approved and gone live. The queue is moving but it does appear to be a little slower at the moment.

Derek

[Mrch]

@JonFitbit Just wanted to check if you're still having a high volume of updates or if there's something wrong with my review from the 24th of February