IONIC vs VERSA development and publishing to gallery

[Bohusss]

Hi friends,
we have developed a new clockface for  FITBIT IONIC. I have uploaded it to the Gallery App Manager and send it to review.
It was declined because of missing VERSA screenshot.
But the uploaded version was not developed for VERSA, so why do they need the screenshot?
Or is it a must that NOW all clockfaces must be compatible with IONIC and VERSA watches?

I do not understand why is it possible to make a build of clockface only for IONIC in STUDIO and then it is needed to have also a screenshot of VERSA version.
And if the screenshot of VERSA is required to be uploaded to success the review, why STUDIO has not simple check of missing screenshot when sending a version to review??

We are going to make our clockfaces also for VERSA, but I dont like the idea to develop 1 compatible version because this version will have duplicated code (2 views for each version) and I like to have my code minimal. I rather want to develop 2 versions (1 for IONIC and 1 for VERSA). How are you going to do it, guys?

[TKCMuzzer]

I imagine this is a setting you have on somewhere. I uploaded an update for an ionic watch face without issue. It would be strange for them to force a versa version. Just a question, do you have versa ticked in package.json of your code? I only ask as mine was un ticked when I submitted.

I hope this is not a standard as I need to produce separate code for each watch as I tend to design for the size of the screen.

[Bohusss]

I am absolutely sure, that I have unticked Versa option in my package.json settings.

So you are saying, that you had no problem to publish your clockface and it was succesfully rewied. Did you upload the VERSA screenshot, or you have uploaded only IONIC screenshot in you app manager?

[TKCMuzzer]

Sorry no, uploaded an update for an ionic watch face. The update did not prompt me for anything versa. I have not tried uploading a new one yet. That will be coming soon. 

I will let you know if I have similar issues.

[JonFitbit]

I can check the build history if you let me know the app name.

In the meantime, you can read the multiple devices guide for more info about building for both platforms. https://dev.fitbit.com/build/guides/multiple-devices/

[Bohusss]

I think I know where the problem is. JonFitbit, can you please check it and confirm, that this is the problem?

Our app UID is: d2860f9e-e746-47e1-884a-7c551259f618

The first buld (1.0) was probably made by mistake not only for ionic, but also for versa.

Soon after we made second build (1.1) that was only for ionic already. But the app manager always thinks it is also for versa and required also versa screenshot. So we uploaded the screenshot just for review to be success..But it was denied because the build was only for Ionic and reviewers expected also the Versa version.

So in my opinion, there is a bug in a app manager, and solution is: whenever is build changed and ionic, versa versions are changed, app gallery should change its GUI and add/remove screenshots requirement accordingly.

Because of this bug, we could not get past review and we have to create another app with new ID. Now it has only ionic screenshot requirement finaly.

[JonFitbit]

I've now disabled the first build which had Ionic and Versa.