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Impossible to install clockface since update of my versa with fitbit studio

ANSWERED

Hello the community

 

I'm a french versaMen trying to create clock face and apps (see DUNE apps in store).

 

My versa is now in 32.30.1.30 firmware and I'm face to strange behavior

 

I can instal from fitbit studio my apps but I can't install clockface.

 

I've got such message :image.png

and my versa restart.

 

any idea ?

 

thank by advance and happy new year.

 

 

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Accepted Solutions

same issue on my side (ionic, fitbit 3.0, nokia 7 plus, android 9) as result of a clockface installation (not from store, but directly from fitbit studio)
the only solution was to reset the smartwatch and to follow the whole initialization process (pair, download, install, update)

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4 REPLIES 4

same issue on my side (ionic, fitbit 3.0, nokia 7 plus, android 9) as result of a clockface installation (not from store, but directly from fitbit studio)
the only solution was to reset the smartwatch and to follow the whole initialization process (pair, download, install, update)

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You can go to the developer menu and remove the sideloaded app you created from fitbit studio.  That is how I removed the clockface I was working on from Fitbit Studio.

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It took me 2 watch restarts after removing it and 2 app force closes for my clockface to then install from the store

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Thanks you guys

 

Full reset and sideloading app deleting was the solution

 

 

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